Bryan Sukhdeo
Brooklyn,NY
Summary
Dynamic and reliable professional with extensive experience at MTA New York City Transit Authority, excelling in team collaboration and problem-solving. Proven track record in enhancing operational efficiency and customer satisfaction through effective time management and quality control. Committed to maintaining high standards of safety and cleanliness in all tasks.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Station Cleaner
MTA New York City Transit Authority
New York, NY
06.2024 - 10.2025
- Supervised daily operations of concession stand, ensuring efficient service and product availability.
- Trained and mentored staff on customer service protocols and food safety guidelines.
- Managed inventory levels, conducting regular audits to minimize waste and ensure stock accuracy.
- Implemented streamlined processes for order fulfillment, enhancing customer satisfaction during peak hours.
- Resolved customer complaints promptly, fostering a positive guest experience and loyalty.
- Maintained cleanliness and organization of concession area, adhering to health regulations.
- Evaluated employee performance regularly, providing constructive feedback and coaching for improvement when necessary.
Trackworker
MTA New York City Transit Authority
New York, NY
07.2017 - 06.2024
- Conducted track inspections to identify defects and ensure safety compliance.
- Operated specialized tools for track maintenance and repairs efficiently.
- Collaborated with team members to execute scheduled maintenance tasks effectively.
- Assisted in the installation and removal of track components as needed.
- Reported findings from inspections to management for timely decision-making.
- Contributed to successful project completion by assisting with the installation of new tracks or replacement of worn-out sections.
- Performed preventative maintenance on tracks, minimizing the need for costly repairs down the line.
- Showcased adaptability when faced with changing job requirements or unexpected challenges during track work assignments.
- Maintained a safe working environment by adhering to safety regulations and wearing appropriate protective gear while working on tracks.
- Increased operational efficiency by effectively utilizing various tools and machinery for track work tasks.
- Demonstrated attention to detail in inspecting tracks for defects, ensuring smooth train operations.
- Ensured efficient train operations by maintaining proper track alignment and geometry.
- Supported efficient train scheduling by updating management on current track conditions and any required maintenance or repair needs.
- Enhanced teamwork among colleagues by providing assistance when needed, fostering a positive work environment conducive to productivity.
Delivery Driver
Stay Fresh Grill and Deli
Brooklyn, NY
09.2015 - 07.2017
- Safely operated delivery vehicle to transport food orders to customers.
- Communicated with kitchen staff to ensure timely order preparation and delivery.
- Managed delivery routes efficiently, minimizing delays and maximizing customer satisfaction.
- Maintained accurate records of deliveries, including receipts and customer signatures.
- Assisted in training new drivers on company policies and delivery procedures.
- Developed relationships with local customers to enhance service experience and loyalty.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Produce Clerk
ShopRite
Brooklyn, NY
04.2013 - 09.2015
- Stocked and rotated produce to maintain freshness and quality standards
- Assisted customers with product selection and inquiries to enhance shopping experience
- Monitored inventory levels to ensure adequate supply of fruits and vegetables
- Maintained cleanliness of produce department, adhering to health and safety regulations
- Conducted regular quality checks on produce items, removing damaged goods promptly
- Collaborated with team members to organize promotional displays effectively
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Concession Stand Supervisor
Pavillion Movie Theater
Brooklyn, NY
06.2011 - 02.2013
- Supervised daily operations of concession stand, ensuring efficient service and product availability.
- Trained and mentored staff on customer service protocols and food safety guidelines.
- Managed inventory levels, conducting regular audits to minimize waste and ensure stock accuracy.
- Implemented streamlined processes for order fulfillment, enhancing customer satisfaction during peak hours.
- Resolved customer complaints promptly, fostering a positive guest experience and loyalty.
- Maintained cleanliness and organization of concession area, adhering to health regulations.
- Evaluated employee performance regularly, providing constructive feedback and coaching for improvement when necessary.
Education
Associate of Applied Business - Business Administration
Kingsborough Community College
Brooklyn, NY06.2014
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06.2011
Skills
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Attention to detail
- Physical stamina
- Quality control
- Professional appearance
- Complex Problem-solving
- Multitasking and organization
- Verbal and written communication
- Basic maintenance
- Safety protocols adherence
Timeline
Station Cleaner
MTA New York City Transit Authority
06.2024 - 10.2025
Trackworker
MTA New York City Transit Authority
07.2017 - 06.2024
Delivery Driver
Stay Fresh Grill and Deli
09.2015 - 07.2017
Produce Clerk
ShopRite
04.2013 - 09.2015
Concession Stand Supervisor
Pavillion Movie Theater
06.2011 - 02.2013
Associate of Applied Business - Business Administration
Kingsborough Community College
High School Diploma -
Abraham Lincoln High School