Bryan Thompson
Atlanta,GA
Summary
Skilled Service Technician with a proven track record at James Service Solutions, adept in maintenance and repair of electrical systems and HVAC. Demonstrates exceptional problem-solving abilities and customer service, ensuring equipment functionality and client satisfaction. Masterful in hand tools and troubleshooting, consistently delivers high-quality work with minimal supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician
James Service Solutions
Townsend, GA
03.2021 - Current
- Repaired faulty components such as motors, pumps, valves, switches.
- Conducted service appointments to diagnose and fix problems.
- Performed onsite repair of equipment at customer locations.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Multi Trade Technician
Vanquish Solutions LLC
Atlanta, GA
09.2020 - Current
- Developed and maintained positive relationships with customers to encourage repeat business.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Utilized hand tools to properly splice cables.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Driver
Distribution International
Long Island City, NY
05.2011 - 06.2020
- Utilized GPS and maps for efficient route planning.
- Delivered goods and services to customers on time and in excellent condition.
- Verified the contents of inventory loads against shipping papers.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Maintained delivery schedules without compromising safety.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Education
Home Inspector Certification - Home Inspection
Inspector Certification Associates
Athens, GA05-2024
Associate of Science - Business/Economics
Nassau Community College
Garden City, NY05-2009
Skills
- Work order prioritization
- Time tracking
- Maintenance and repair
- HVAC systems
- Electrical systems
- Hand tools
- Customer service
- Troubleshooting and analysis
- Punctual and reliable
- Flexible and adaptable
- Power tool mastery
- Hand tools proficiency
- Problem and issue resolution
- Testing and analysis
- Analytical thinking
- Professional and courteous
- Work documentation
- Work with minimal supervision
- Valid Driver's license
Certification
Licensed Forklift operator. Certified Home Inspector. CPR certified.
Accomplishments
Member of the International Scholar Laureate Program. Economics Award given In Beijing China 2008
References
References available upon request.
Timeline
Service Technician
James Service Solutions
03.2021 - Current
Multi Trade Technician
Vanquish Solutions LLC
09.2020 - Current
Driver
Distribution International
05.2011 - 06.2020
Home Inspector Certification - Home Inspection
Inspector Certification Associates
Associate of Science - Business/Economics
Nassau Community College
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