Experienced customer service professional, skilled in active listening, problem-solving, and delivering solutions. Personable and professional, with a strong background in administration, adept at managing tasks and providing exceptional support.
Overview
9
9
years of professional experience
Work History
Customer Specialist
Art and Frame Expo, Frame Shop
Dallas, Texas
07.2019 - 03.2024
Provide personalized customer assistance when selecting frame options for their artwork or item(s)
Administrating customer in and outbound calls. Answering any inquiries and communicating information about their orders.
Gallery Attendant
Dallas Museum of Art
Dallas, Texas
07.2016 - 09.2017
Monitored and protected the artwork in the galleries while expecting roughly 1400 visitors a day
Answered any questions that visitors had in regards to the artwork displayed and the museum
Artist Assistant
Juan David Laserna
Bogota , Colombia
01.2015 - 01.2015
Oversaw the setup and breakdown of the studio to provide a smooth workflow.
Assisted in the production of artist’s artwork by following detailed instruction to meet their quality standard
Education
Bachelor of Arts - Studio Art
Texas State University
San Marcos, TX
05-2016
Bachelor of Arts - Art History
Texas State University
San Marcos, TX
05-2016
Minor - Spanish
Texas State University
San Marcos, TX
05-2016
Some College (No Degree) - Classic Painting And Drawing Studies
Angel Academy of Art 2018-2019
Florence
Skills
Trilingual communication in English,Spanish and Italian
Proficient in: Microsoft Suite, particularly experience in art work cataloging,
Customer service and answering inbound calls, questions and inquires
Painting, Drawing, color matching, brushwork, Color theory, attention to detail