Summary
Overview
Work History
Education
Skills
Technical Skills
References
Languages
Timeline
Generic

Bryan Valdez Herrera

Tolleson,AZ

Summary

Dynamic and motivational leader with over six years of proven success in driving team performance, solving complex organizational challenges, and elevating customer satisfaction. Known for stepping into high-pressure roles and delivering immediate, measurable impact, I specialize in building strong, engaged teams through strategic training, hands-on mentorship, and morale-boosting leadership. My approach blends empathy with accountability, ensuring every team member feels empowered to contribute their best. I thrive in fast-paced environments, adapt quickly to change, and consistently lead by example to achieve operational excellence and long-term success.

Overview

7
7
years of professional experience

Work History

Macy's Logistics Supervisor

Macy's Corporate
Goodyear, AZ
06.2022 - Current
  • Streamlined daily operations through effective oversight and management.
  • Partnered with departments to craft strategies that support organizational goals.
  • Provided expertise on warehousing best practices in relation to industry standards.
  • Managed staffing levels to ensure production demands were consistently met.
  • Promptly addressed operational challenges to maintain a seamless workflow.
  • Developed initiatives aimed at enhancing warehouse efficiencies.
  • Inspired colleagues through leadership, driving the achievement of performance metrics.
  • Enforced safety protocols by monitoring compliance with procedures and equipment.
  • Ensured customer satisfaction by processing orders and shipping on time.
  • Ensuring KPIs are met by ensuring daily goals are achieved through efficiency and staff.

Assistant Manager

Burger King-Barnett Mgmt
Goodyear, AZ
12.2017 - 07.2020
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Trained team to deliver outstanding customer service, boosting customer satisfaction ratings over other locations.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making

Education

High School Diploma -

La Joya Community High School
Avondale, AZ
2018

Associate of Arts -

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
2018

Associate of Science - Administration of Justice And Forensic Science

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
2020

Skills

  • Team supervision
  • Issue resolution
  • Adaptive team player
  • High-energy attitude
  • Strategic planning
  • Mentoring and training
  • Inventory control
  • Team leadership
  • Effective communication
  • Talent development

Technical Skills

Bilingual (Spanish, English)
Software knowledge (Word & Excel)
Social Media Management

References

**Upon Request**

Languages

Spanish
Native/ Bilingual

Timeline

Macy's Logistics Supervisor

Macy's Corporate
06.2022 - Current

Assistant Manager

Burger King-Barnett Mgmt
12.2017 - 07.2020

High School Diploma -

La Joya Community High School

Associate of Arts -

Maricopa Community Colleges - Estrella Mountain Community College

Associate of Science - Administration of Justice And Forensic Science

Maricopa Community Colleges - Phoenix College

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