Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryan Van Tronk

Manorville,NY

Summary

Proven hospitality expert with a track record of enhancing customer satisfaction at Brewology295 through exceptional service and sales expertise. Skilled in POS systems and adept at fostering positive guest experiences, I excel in fast-paced environments, demonstrating reliability and a motivational approach. Achieved significant improvements in service delivery by leveraging market research and social media advertising strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Brewology295
Speonk, NY
09.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Valet

Discovery Land Company
Westhampton Beach, NY
03.2021 - 09.2024
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Adhered strictly to all local laws pertaining to safe operation of motor vehicles.

Restaurant Waiter

Westhampton Country Club
Westhampton Beach, NY
07.2018 - 11.2023
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.

Education

Associate of Arts - Business Administration

SUNY, Farmingdale
Farmingdale, NY
05-2026

Associate of Arts - Business Administration

Suffolk County Community College
Selden, NY
08-2024

Skills

  • Marketing and sales experience
  • Hospitality service expertise
  • Highly reliable
  • Point of sale systems
  • Customer service expertise
  • Courteous
  • Large group presentations
  • Motivational speeches
  • Engaging style
  • Social media advertising
  • Market Research

Certification

  • CPR Certified

Timeline

Bartender

Brewology295
09.2022 - Current

Valet

Discovery Land Company
03.2021 - 09.2024

Restaurant Waiter

Westhampton Country Club
07.2018 - 11.2023

Associate of Arts - Business Administration

SUNY, Farmingdale

Associate of Arts - Business Administration

Suffolk County Community College

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Bryan Van Tronk