Bryan Vasquez
Tampa,FL
Summary
Enterprise sales and retention professional supporting retail, commercial, and enterprise accounts through consultative selling, proposal development, and consistent follow-up. Drives renewal rates, reduces cancellations, and uses upselling and direct communication to protect revenue and improve customer loyalty.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Enterprise Sales Representative
Primo Brands
Tampa, Florida
04.2024 - 10.2026
- Managed enterprise accounts across beverage and hydration solutions portfolio.
- Built sales proposals for retail and commercial clients.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer concerns through direct communication and consistent follow-up.
- Addressed customer inquiries directly and concerns through phone and email.
- Responded quickly to inquiries from current and prospective customers.
- Offered product and service consultations and employed upselling techniques.
Retention/Sales Representative
Charter Communications/Spectrum at Riverview
01.2022 - 03.2024
- Efficiently handled customer complaints with teams to enhance customer service protocols and efficiency.
- Eager to learn and adapt quickly, consistently meeting project deadlines with high-quality results
- Drove resolutions of customer complaints, enhancing overall service quality.
- Partnered Worked diligently to meet monthly targets for renewal rates and productivity metrics. monthly targets in terms of renewal rates and other productivity metrics in maximizing revenue, minimizing cancellations and backlog.
- Proactively engaged with customers to understand and resolve their concerns, ensuring loyalty.
- Partner with other channels to ensure a seamless, holistic, and consumer experience.
- Work across the organization and collaborate with call center sales/operations team to develop and execute cancel-save strategies for call center agents.
- Achieve monthly targets in terms of renewal rates and other productivity metrics in maximizing revenue, minimizing cancellations and backlog.
- Initiated persuasive sales pitches leading to increased conversions
- Successfully navigated through sales challenges enhancing customer experience
Shift Manager
Aldi Supermarket at Tampa
03.2016 - 04.2021
- Coordinated product stocking and inventory to ensure optimal availability
- Applied analytical skills to optimize stock levels
- Minimized stock discrepancies to improve inventory accuracy.
- Addressed supply chain issues to maintain efficient operations.
- Enhanced store operational efficiency through streamlined processes
- Streamlined inventory management, achieving significant error reduction.
- Led team in fast-paced environment, boosting store efficiency.
- Implemented innovative stocking strategies that improved workflow.
- Fostered team collaboration to solve operational challenges effectively.
- Cultivated a cooperative team environment, increasing productivity.
- Analyzed sales data to enhance product placement, increasing customer purchases.
Food Runner
Morrison Compass Group at Miami
01.2013 - 02.2016
- Facilitated swift, accurate food delivery at Morrison Compass Group
- Collaborated effectively with kitchen staff
- Enhanced customer dining experience
- Streamlined food service processes, significantly reducing wait times.
- Partnered with service team to optimize table turnover and satisfaction.
- Monitored meal quality and presentation, ensuring high standards.
- Assisted in training new staff, enhancing team efficiency and cohesion.
- Ensured compliance with health regulations, upholding safety standards.
- Boosted team performance through effective communication and leadership.
Education
High School Diploma - Clearwater, FL
Countryside High School
Clearwater, FL06-2011
Skills
- Enterprise account oversight
- Sales proposal creation
- Client management
- Revenue preservation
- Upselling techniques
- Customer experience enhancement
- Direct selling
- Problem solving
- Analytical Thinking
- Communication
- Team Collaboration
- Adaptability
- Multitasking
- Bilingual
Languages
English
Full Professional
Spanish
Limited
Timeline
Enterprise Sales Representative
Primo Brands
04.2024 - 10.2026
Retention/Sales Representative
Charter Communications/Spectrum at Riverview
01.2022 - 03.2024
Shift Manager
Aldi Supermarket at Tampa
03.2016 - 04.2021
Food Runner
Morrison Compass Group at Miami
01.2013 - 02.2016
High School Diploma - Clearwater, FL
Countryside High School