Bryan Viger
Meriden,CT
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
22
22
years of professional experience
Work History
Climate Specialist
Meriden Board of Education
08.2021 - 06.2023
- Responsible for maintaining a caseload of 15+ students, that require individualized behavioral plans and / or intervention, so to maximize their productivity while at school
- Act as an assistant and direct report to the principal, handling administrative functions of that from the previous Assistant Principal
- Streamlined tracking and reporting results by creating an electronic log that was shared with needed stakeholders.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Correctional Warden 2
Connecticut Department of Correction (CTDOC)
03.2020 - 09.2021
- Responsible for oversight of all functions at the New Haven Correctional Center, specifically, with regards to conducting audits, District Investigations, Inmate Disciplinary Process (DHO’s), in accordance with Administrative Directive 9.5, Code of Penal Discipline, and working collaboratively with facility administrations so to provide any and all needs
- Directly responsible for all (350) personnel; (2) Deputy Wardens, (4) Captains, (2) Counselor Supervisors, (19) Lieutenants and (2) Administrative Assistants, for all functions from training to ensuring all responsibilities are met
- Enhanced facility safety by conducting regular security audits and addressing potential risks.
- Streamlined operations with effective budget management and resource allocation strategies.
- Promoted a positive work environment for staff through clear communication and ongoing professional development opportunities.
- Fostered strong working relationships with external agencies, such as law enforcement, courts, and social services to facilitate successful offender reintegration into society.
- Achieved high levels of team morale amongst correctional staff by recognizing accomplishments regularly through formal awards ceremonies.
- Established strong lines of communication between departments within the facility, fostering a sense of unity and cooperation towards shared goals.
District Deputy Warden
Connecticut Department of Correction (CTDOC)
06.2019 - 03.2020
- Responsible for oversight of all 14 facilities, at both Districts (D1 & D2), specifically, with regards to conducting audits, District Investigations, Inmate Disciplinary Process (DHO’s), in accordance with Administrative Directive 9.5, Code of Penal Discipline, and working collaboratively with facility administrations so to provide any and all needs
- Directly responsible for (7) personnel; (4) Captains, (1) Counselor Supervisor, (4) Lieutenants and (2) Administrative Assistants, for all functions from training to ensuring all responsibilities are met
- Work collaboratively with the Operations Unit (ATLAS and the Incident Report Database), so to ensure accurate tracking and accountability of both systems / databases
- Developed consistent reports for the agency / facilities, so that all 14 facilities are reporting out the same information, monthly
- This has shown tremendous success, with the facilities being appreciative of the reduction in time it takes to compile data / information, already obtained and tracked via other systems (i.e IR database, ATLAS, Master Programming Schedule, etc.)
- Acted as an agency’s Expert witness for both the State’s Attorney and Attorney General’s Office, specifically regarding Administrative Directives, Policy and Procedures and other Operational related matters
- Worked collaboratively with Human Resources so to produce a succession plan / training, for the future leaders and supervisors of tomorrow
- Created a mentorship for new Deputy Wardens, one that allows them to shadow District personnel, so to get a better idea of the needs outside their area / facility.
- Managed budgetary constraints while ensuring quality service delivery, prioritizing essential resources as needed.
Deputy Warden of Operations
Manson Youth Institution
10.2018 - 06.2019
- Responsible for the operations of the Manson Youth Institution to include an inmate population of 350
- Inmates at this institution are ages 15 through 21
- This facility also houses Youth Protective Custody, Youth Security Risk Group, Mental Health as well as those preparing for release through the Reintegration Unit
- Responsible for preparing tomorrow’s leaders through open communication, empowerment and frontline interaction with staff and supervisors
- Assumed responsibilities of the Warden during his absence
- Actively participated in the Town’s Prison Advisory Committee, Juvenile Justice Policy and Oversight Committee (JJPOC) and worked collaboratively with Department of Children and Family (DCF), Court Support Services Division (CSSD), the Office of Child Advocate (OCA)
- Directly responsible for: 8 Captains, 3 Counselor Supervisors, 16 Lieutenants and over 200 Correction Officers
- Ensured all personnel assigned to the Manson Youth Institution acted in accordance with all agency policies and procedures, administrative directives and rules and regulations
- Used current and past experiences in the Program and Treatment area to develop the best and most comprehensive Master Programming Schedule that is both safe and secure, while being efficient and allowing for both staff and inmates’ input
- Conducted comprehensive reviews of both agency policy and procedures/administrative directives and auditing the Manson Youth Institution to ensure compliance with both, while creating a safe and secure environment for staff and the inmate population.
- Increased staff efficiency by providing comprehensive training programs and performance evaluations.
- Implemented innovative rehabilitation programs for inmates, fostering personal growth and reducing recidivism rates.
Deputy Warden of Programs and Treatment
Cheshire Correctional Institution
02.2018 - 10.2018
- Oversaw the Programs and Treatment aspect of the Cheshire Correctional Institution, which included, but not limited to: Classification, Re-Entry, Community Release (CRU), Outside Clearance, High Security, Protective Custody, T.R.U.E
- Unit (18 – 25-year-old) and Special Management
- Assumed responsibilities of the Warden during his absence
- Participated in the Town’s Prison Advisory Committee
- Responsible for the transition of Correctional Management Health Care (CMHC – UCONN) at CCI
- Oversaw the following areas: Religious Services, Maintenance, Education and Medical
- Successfully brought back two Addiction Services Counselors and implemented a programming agenda that was able to provide services to in excess of 300 inmates on a weekly basis, which allowed those inmates the ability to meet their Offender Accountability Plan (OAP) needs
- Directly responsible for 8 Unit Managers (Captains and Counselor Supervisors), 22 Correctional Counselors, 6 Correctional Counselor Trainee and 2 Correctional Treatment Officers
- In addition to the above Programmatic personnel, direct supervision of the 125 Education, Religious Services, Medical, Maintenance and Mental Health staff.
- Reduced inmate incidents by developing and executing conflict-resolution strategies in a timely manner.
Deputy Warden of Operations
Cheshire Correctional Institution
01.2015 - 02.2018
- Oversaw the Operations of the Cheshire Correctional Institution, to include all 1,400 inmates, 7 Captains, 4 Counselor Supervisors, 25 Lieutenants and over 300 Correction Officers
- Assumed responsibilities of the Warden during his absence
- Ensured all personnel assigned to the Cheshire Correctional Institution acted in accordance with all agency policies and procedures, administrative directives and rules and regulations
- Responsible for preparing tomorrow’s leaders through open communication, empowerment and direct interaction with staff and supervisors
- Acted as the facility’s legal liaison for both legal proceedings (State and Federal) and internal matters involving staff
- Worked with all stakeholders so to create a culture that would provide optimum performance, while maintaining safety and security.
- Increased staff efficiency by providing comprehensive training programs and performance evaluations.
- Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.
Statewide Tactical Operations Unit Executive Officer
Connecticut Department Of Corections
06.2014 - 10.2016
- Enhanced company performance by developing and implementing strategic plans and initiatives.
- Streamlined operational processes for increased efficiency and cost savings.
- Built high-performing teams through targeted recruitment, training, and mentoring efforts.
- Improved employee satisfaction by implementing comprehensive professional development programs.
Correctional Administrative Captain
Connecticut Department Of Corrections
12.2011 - 01.2015
- Ensured that the facility and assigned staff adhered to all departmental administrative directives, policies and procedures, unit directives and post orders
- Performed Administrative Reviews at the Unit Administrator's direction, to ensure appropriate actions were taken by all staff and appropriate corrective action were implemented
- Performed random audits of all areas under the facility's command to ensure compliance with established polices
- Acted as the facility's liaison for Central Office, District Office, and all local, state and federal entities
- Responsible for updating and maintaining emergency protocol within the facility to include: emergency response, post orders, command center activation, local and state law enforcement arrival, etc
- Worked corroboratively with the Operations Captain and Classification Counselor Supervisor to create and update Post Orders, Master Programming Schedule, and Unit Directives
- Oversaw the operation and effectiveness of the facilities Intelligence Team to include: Security Risk Group activity, monitoring phone calls, working collaboratively with local, state, and Federal agencies, etc.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Special Operations Group (SOG) Commander
Connecticut Department Of Corrections
11.2011 - 06.2014
- Enhanced team efficiency by developing and implementing tactical training programs for SWAT operators.
- Increased successful mission outcomes through meticulous planning and execution of high-risk operations.
- Improved inter-agency collaboration by fostering strong relationships with local, state, and federal law enforcement agencies.
- Developed comprehensive emergency response plans in collaboration with other first responders, ensuring seamless integration during joint operations.
- Delivered specialized training sessions to fellow officers on topics such as breaching techniques, close-quarters combat tactics, and firearms proficiency.
Correctional Captain
Connecticut Department Of Corrections
08.2010 - 12.2011
- Exclusive supervision of approximately 1,300 level 4 inmates, 6 correctional lieutenants and 86 correctional officers engaged in custody and security operations on the 4-12 shift
- Assumed the duties and responsibilities of Emergency Commander during all incidents and emergency situations
- Provided timely and accurate completion of assignments, to include the reporting of Class 1, 2 and 3 incidents
- Sole responsibility for operation of the facility and facility procedures to include, facility tours, review of station logs and response to incidents within the facility
- Reviewed all operational documentation, such as the Daily Packages, 56-Day Master Rosters, Security and Tour Sheets and Supervisor Tour Sheets
- Acted as the Peer Mentor Coordinator for the facility.
Special Operations Group (SOG) Team Leader (Alpha Team)
Connecticut Department Of Corrections
08.2008 - 11.2011
- Responded swiftly to high-stakes situations including hostage rescue missions, barricaded subjects, active shooter incidents, and high-risk search warrants execution.
- Demonstrated exemplary leadership skills while serving as a team leader during numerous operations that resulted in successful resolutions without injury or loss of life.
- Ensured mission success by consistently adhering to established safety protocols and tactical guidelines.
- Collaborated with fellow SWAT operators during after-action reviews, identifying areas for improvement and implementing necessary changes to enhance team performance.
Correctional Lieutenant
Connecticut Department Of Corrections
01.2007 - 08.2010
- Provided supervision for approximately 80 correctional officers on Second Shift
- Acted as the Shift Commander in the absence of the Captain, to include, but not limited to: weekends, holidays and scheduled absences
- Responsible for the safety and security of staff, inmates and facility buildings and grounds
- Enforced rules and regulations for both staff and the inmate population
- Administered appropriate corrective measures to staff and inmates when required
- Engaged in training and mentoring to staff, using modern techniques, and training ideas and equipment.
Special Operations Group (SOG) Operator
Connecticut Department Of Corrections
04.2006 - 08.2008
- Maintained a strong working knowledge of specialized equipment, such as breaching tools, ballistic shields, and less-lethal weapons systems.
- Ensured mission success by consistently adhering to established safety protocols and tactical guidelines.
- Safeguarded community members by providing security at large-scale events where potential risks were identified.
- Conducted regular equipment inspections and maintained inventory control for optimal operational effectiveness.
Correction Officer
Connecticut Department Of Corrections
08.2001 - 01.2007
- Ensured the care and custody of inmates
- Performed formal and informal counts of inmates
- Performed safety and security checks of assigned posts
- Worked in both Linear and Direct Supervision units, supervising a population of either 60 inmates or 120.
C.E.R.T. Team Leader
01.2006 - 04.2006
C.E.R.T. Team Member
01.2004 - 01.2006
Education
Bachelor of Science - Investigative Services
07.2001
Minor: Forensics
Associate's Degree - Criminology
05.2000
Skills
- Customer Relations
- Quality Assurance
- Project Management
- Resource Management
- Performance Monitoring
- Strategic Thinking
- Rule Enforcement
- Employee Relations
- Budget Administration
- Coaching and Mentoring
- Problem solving
- Influencing others
Tactical Operations Unit Experience
- Statewide Tactical Operations Unit Executive Officer, 06/2014, 10/2016
- Special Operations Group (SOG) Commander, 11/2011, 06/2014
- Special Operations Group (SOG) Team Leader (Alpha Team), 08/2008, 11/2011
- Special Operations Group (SOG) Operator, 04/2006, 08/2008
- C.E.R.T. Team Leader, 01/2006, 04/2006
- C.E.R.T. Team Member, 01/2004, 01/2006
- Honor Guard Unit, 12/2009, 10/2010
Committees
- University of New Haven, TOW Youth Justice Institute Graduate, 03/2021
- Juvenile Justice Policy and Oversight Committee (JJPOC), 10/2018, 03/2020
- VERA Institute collaboration with Department of Correction (T.R.U.E. Unit), 12/2015, 10/2018
Awards
- Distinguished Service Medal, 09/2015
- Preservation of Life, 09/2003
Timeline
Climate Specialist - Meriden Board of Education
08.2021 - 06.2023
Correctional Warden 2 - Connecticut Department of Correction (CTDOC)
03.2020 - 09.2021
District Deputy Warden - Connecticut Department of Correction (CTDOC)
06.2019 - 03.2020
Deputy Warden of Operations - Manson Youth Institution
10.2018 - 06.2019
Deputy Warden of Programs and Treatment - Cheshire Correctional Institution
02.2018 - 10.2018
Deputy Warden of Operations - Cheshire Correctional Institution
01.2015 - 02.2018
Statewide Tactical Operations Unit Executive Officer - Connecticut Department Of Corections
06.2014 - 10.2016
Correctional Administrative Captain - Connecticut Department Of Corrections
12.2011 - 01.2015
Special Operations Group (SOG) Commander - Connecticut Department Of Corrections
11.2011 - 06.2014
Correctional Captain - Connecticut Department Of Corrections
08.2010 - 12.2011
Special Operations Group (SOG) Team Leader (Alpha Team) - Connecticut Department Of Corrections
08.2008 - 11.2011
Correctional Lieutenant - Connecticut Department Of Corrections
01.2007 - 08.2010
Special Operations Group (SOG) Operator - Connecticut Department Of Corrections
04.2006 - 08.2008
C.E.R.T. Team Leader -
01.2006 - 04.2006
C.E.R.T. Team Member -
01.2004 - 01.2006
Correction Officer - Connecticut Department Of Corrections
08.2001 - 01.2007
University of New Haven - Bachelor of Science, Investigative Services
Naugatuck Valley Community College - Associate's Degree, Criminology