Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Languages
References
Timeline
Generic

Bryan Villalta-Zelaya

Riverdale,MD

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Role Player- Part Time

United States Secret Service
Laurel, MD
04.2024 - Current
  • Received extensive instruction in proper safety protocols prior to entering simulated environments.
  • Performed improvisational acting techniques to portray characters with an emphasis on realism.
  • Created detailed backstories for each role-play character, incorporating personal histories and motivations into the scenario.
  • Assisted with designing, developing, and executing simulations that accurately reflected real world events.
  • Utilized appropriate props and equipment such as weapons, vehicles, when required.
  • Worked closely with course instructors throughout training sessions in order to ensure successful outcomes.
  • Adapted quickly to changing conditions within the simulation environment as necessary.
  • Collaborated with trainers to develop objectives and goals for each training session.
  • Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
  • Conveyed each character's story through speech, body language and movement.
  • Conducted drills to simulate real-life emergency scenarios.
  • Gave constructive feedback to students to improve learning and progress against course objectives.

Police Cadet- Full Time

Maryland State Police
Pikesville, MD
11.2022 - 11.2023
  • Assisted stranded motorists and removed roadway hazards and obstacles to promote safe vehicle traffic passage.
  • Gathered crime scene evidence such as fingerprints, photographs and physical objects to obtain more complete picture of incident.
  • Assisted in maintenance of police facilities and vehicles.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Conducted physical training to keep fit and perform job duties productively.
  • Assisted in special investigations and crime prevention programs.
  • Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
  • Performed vehicle inspections to check adherence to rules, standards or regulations and issued violations for offenders.
  • Skilled at working independently and collaboratively in a team environment.
  • Took photos of all damaged areas to include with repair reports.
  • Handled citation and traffic violation paperwork.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Seasonal Public Safety Aide- Full Time

Ocean City Police Department
Ocean City, Maryland
05.2022 - 09.2022
  • Handle traffic control, assist with transportation of arrestees, public safety needs at special events, and the enforcement of civil violations
  • Responsible for processing and custody of detainees, safety and security of the Public Safety facility, interaction with the general public and the courts
  • Issue out parking citations.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Provided testimony in court proceedings.
  • Conducted searches of individuals, vehicles and premises.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.

Grocery Associate- Part Time

Amazon Fresh
Chevy Chase, Maryland
01.2022 - 05.2022
  • Scanned shelves and product cases for expired stock and discarded or outdated items
  • Utilized knowledge of scales and weight measures to accurately weigh and label products
  • Used POS system and optical price scanner to identify price of goods and handle customer payments
  • Unloaded inventory trailers and trucks to receive merchandise and verify orders
  • Walked department regularly to verify organized, sanitary appearance
  • Assisted customers with food selection, inquiries and order customization requests
  • Computed sales prices, total purchases and received and processed cash and credit payment
  • Recommended, select and help locate and obtained merchandise based on customer needs and desires
  • Demonstrated use and operation of merchandise
  • Exchanged merchandise for customers and accepted returns
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Cameraman/ Video Editor- Seasonal Full Time

Young Pharaoh INC
Katy, Texas
08.2021 - 11.2021
  • Edit videos with Adobe Premier Pro/ After Effects
  • Shoot videos in 4k be knowledgeable of camera function's
  • Travel for events, Book Flights for upcoming events
  • Shoot music videos from time to time when needed
  • Send NDAs when needed
  • Be knowledgeable and be able to communicate proficiency and professionally to marketing companies, etc
  • Answer phone calls
  • Handle bills that need to be paid and invoices
  • Organize upcoming events
  • Promote and market on social media
  • Network with companies.

Package Handler- Part Time

UPS
Burtonsville, MD
06.2020 - 05.2021
  • Organized packages according to type, size, destination, and other specifications.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Stacked boxes onto pallets in an efficient manner.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Maintained accurate inventory records of incoming and outgoing shipments.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Assisted in training new employees on package handling processes.
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Complied with federal, state, and company regulations regarding package handling.
  • Assisted in inventory management and stock replenishment activities.
  • Maintained clean and organized work area, adhering to safety standards.
  • Adapted to various environmental conditions in warehouse and outdoor settings.

Mailroom Assistant- Work Study- Part Time

Accenture Federal Services
Alexandria, Virginia
09.2019 - 06.2020
  • Managed high priority and confidential information
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Demonstrated composure and flexibility in stressful situations and regardless of competing priorities
  • Served as first point of contact for company leaders and clients.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
  • Verified proper distribution of incoming mail to correct individuals and departments.
  • Used automated mail processing equipment to sort and collate mail.
  • Updated and maintained mailing lists and customer records.
  • Upsold postal services like insurance and tracking.

Ride Operator- Seasonal Full Time

Six Flags America
Bowie, Maryland
06.2019 - 10.2019
  • Taught and trained team members on basic ride operations and procedures for various attractions
  • Announced or described amusement park attractions to patrons to entice customers to games and other entertainment
  • Fastened safety devices for patrons and provided directions for fastening devices
  • Inspected riding devices for malfunctions before opening to public
  • Started and shut down rides using control panel levers and switches
  • Recognized signs of emergencies to deal with crisis situations in prompt manner
  • Verified customers paid for service by confirming proper wristbands or tickets
  • Used microphones to give directions to patrons regarding safety while riding
  • Maintained inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary
  • Recorded details of attendance, sales, receipts, reservations, and repair activities
  • Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons
  • Provided information about facilities, entertainment options and rules and regulations
  • Operated machines to clean, smooth and prepare ice surfaces of rinks for activities, such as skating, hockey and curling.

Catering Assistant- Work Study- Part Time

Akin Gump Straus & Feld LLC
Washington Dc, Washington Dc
09.2017 - 06.2018
  • Set up tables for function in accordance with banquet event order
  • Solicited feedback from customers to report concerns to caterer
  • Cleaned up venue after event and assisted with inventory, food storage and other closeout tasks
  • Checked and replenished items needed for dining and catering
  • Assembled and delivered food and supplies for catered functions to scheduled locations
  • Liaised with caterer to handle event bookings from initial contact to completion
  • Assisted customers by dispensing products following established portion control procedures
  • Merchandised displayed foods according to pre-established standards
  • Added cutlery, napkins, food and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens and similar establishments
  • Informed supervisors when equipment was not working properly and when food and supplies levels became low to order needed items.

Education

Bachelor Of Science (B.S.) In Criminal Justice Candidate -

University Of Maryland
Adelphi, MD
01-2027

High School Diploma -

Don Bosco Cristo Rey High School
06.2021

Skills

  • Maintaining Order
  • Enforcing Laws
  • Office Administration
  • Basic Mathematics
  • Verbal and Written Communication
  • Data Confidentiality
  • Data Entry
  • File and Recordkeeping
  • Document Control
  • Computer Skills
  • Microsoft Office
  • Assisting Lawyers
  • Reception Assistance
  • Cash Register Operations
  • Proofreading and Editing
  • Willingness to Learn
  • Office Supplies and Inventory
  • Product Processing
  • Excellent Communication
  • Heavy Lifting
  • Cleaning and Sanitizing
  • Shipment Procedures
  • Customer Service
  • Feedback Acceptance
  • Cash Register Operation
  • Cooperative Attitude
  • Adobe Systems Adobe Acrobat
  • Call Routing
  • Microsoft Outlook
  • Google Drive
  • Visitor Greeting
  • Portfolio Review
  • Social Media Knowledge
  • Interpretation and Translation Services
  • Customer Retention Strategies
  • POS Systems and Ordering Platforms
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Call Documentation
  • Public Safety
  • Commercial Property
  • Emergency Situations
  • Quick Thinking
  • Body language
  • Role Research
  • Public Engagement
  • Decision-Making
  • Adaptability
  • Traffic Control
  • Investigative skills
  • Defensive tactics training

Certification

  • Driver License
  • Microsoft Office 365 Certified
  • Weights & Measures Training -
  • Emergency Vehicle Operator Course Training

Accomplishments

Presentation For Accenture Day Of Service In Front Of 2,000 People

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

Corporate Work-Study Work Experience: Corporate Work-Study Program: Don Bosco Cristo Rey High School combines quality educational opportunities with a unique Corporate Work-Study Program of direct, on-the-job training for its students. I was required to work five days per month during the school year earning 60% of my high school tuition until I graduated.


Akin Gump & Accenture Federal Services were part of the Corporate Work-Study Program I was involved in.

Languages

Spanish
Professional
English
Full Professional

References

References available upon request.

Timeline

Role Player- Part Time

United States Secret Service
04.2024 - Current

Police Cadet- Full Time

Maryland State Police
11.2022 - 11.2023

Seasonal Public Safety Aide- Full Time

Ocean City Police Department
05.2022 - 09.2022

Grocery Associate- Part Time

Amazon Fresh
01.2022 - 05.2022

Cameraman/ Video Editor- Seasonal Full Time

Young Pharaoh INC
08.2021 - 11.2021

Package Handler- Part Time

UPS
06.2020 - 05.2021

Mailroom Assistant- Work Study- Part Time

Accenture Federal Services
09.2019 - 06.2020

Ride Operator- Seasonal Full Time

Six Flags America
06.2019 - 10.2019

Catering Assistant- Work Study- Part Time

Akin Gump Straus & Feld LLC
09.2017 - 06.2018

Bachelor Of Science (B.S.) In Criminal Justice Candidate -

University Of Maryland

High School Diploma -

Don Bosco Cristo Rey High School

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Bryan Villalta-Zelaya