Experienced professional with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
12
12
years of professional experience
Work History
OUTDOOR SALES
LS Building Products
07.2023 - Current
40 hour work week
Continuously tracked personal performance against established goals, making necessary adjustments as needed.
Increased sales revenue by establishing and maintaining strong client relationships.
Maintained accurate records of customer interactions, ensuring timely follow-up on leads and inquiries.
Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
Drove business growth with effective territory management and strategic planning.
Participated in industry trade shows, showcasing company offerings and networking with potential clients.
RECRUITING AND RETENTION NCO
Illinois Army National Guard
06.2018 - 07.2024
Active Duty - 40+ hour work week
Promoted Army career opportunities, benefits, and lifestyle to potential recruits
Filtered interested candidates by eligibility and disqualifying factors.
Provided guidance and support to applicants throughout the enlistment process
Utilized effective communication skills to build relationships with applicants and their families.
Increased candidate pool by implementing innovative recruiting strategies and targeted outreach.
Developed training programs for new recruits, resulting in increased job readiness and performance.
Actively participated in community events to promote company brand awareness among potential candidates.
Created and delivered HR training sessions to staff, managers and executives.
Maintained compliance with federal and state regulations throughout the recruiting process, reducing potential legal issues.
CORRECTIONAL OFFICER
Illinois Department of Corrections
07.2012 - 06.2018
40 hour work week
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Education
BACHELORS IN GENERAL STUDIES -
Eastern Illinois University
Charleston, Il
05.2024
Skills
Client acquisition
Attention to Detail
Strong Communication and Interpersonal Skills
Team Leadership
Positive Customer Engagement
Recruiting and Retention
Employee Retention
Relationship Building
Personal Information
Date of Birth: 12/15/89
References
Emma Shaner, (618) 554-1037, emma.m.shaner.mil@army.mil
Executive General Manager (Director) at Stramit Building Products ( Fletcher Building)Executive General Manager (Director) at Stramit Building Products ( Fletcher Building)