Bryan Walls
Huntington Beach,CA
Summary
track record includes boosting customer satisfaction through meticulous quality control and efficient repair turnaround, alongside fostering strong team and customer relationships.
Mature professional with high standards in bicycle assembly, maintenance and repair on a wide range of bikes and variety of components delivering reliable and consistent results that provides optimal customer service, Adept at swiftly diagnosing mechanical issues and performing comprehensive repairs, from E-bike flats and tubeless set ups to spoke replacement and overhauls. Known for adapting to shifting priorities, skilled in problem-solving and hands on work that
meets and exceeds expectations.
Overview
16
16
years of professional experience
Work History
Bike Mechanic
HB Bicycles
09.2024 - 11.2024
- Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Bike Mechanic
HB Velo
04.2024 - 08.2024
- Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Solved complex mechanical problems with attention to detail and precision workmanship.
- Helped customers select bicycles to fit body size and intended bicycle uses.
- Maintained a clean and organized workspace, ensuring the safety of both employees and customers.
- Aligned wheels and installed and adjusted brakes and brake pads.
- Upheld strict quality control standards by thoroughly inspecting completed work before returning bikes to clients.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Cleaned and lubricated bicycle parts.
- Handled estimation of parts, bike and component repairs and replacements.
Senior Bicycle Mechanic
The Cyclist
09.2017 - 02.2024
- Collaborated with team members to maintain a clean, organized, and safe working environment.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Performed regular maintenance checks on rental fleet to ensure optimal performance and safety standards.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
- Assembled new bicycles upon arrival at the shop, adhering to strict quality control guidelines from manufacturers.
- Cleaned and lubricated bicycle parts.
- Handled estimation of parts, bike and component repairs and replacements.
Senior Instructor
Newport Beach Surfing Lessons
05.2014 - 09.2017
- Assisted with day-to-day operations, working efficiently and productively with all team
- Developed strong relationships with parents through regular communication about their child''s progress and achievements.
- Communicated with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Helped students explore concepts with engaging, learning-focused activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Recorded lessons for later use and online instruction.
- Excellent communication skills, both verbal and teaching demonstrations.
Barista
Sit N Stay Coffee Shop
03.2013 - 04.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Shipping Warehouse Assistant
Ink Works Silkscreening
09.2008 - 11.2012
- Maintained a safe and clean work environment, adhering to safety guidelines and conducting regular inspections.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Checked and rechecked orders before packaging and shipping items.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Ensured timely deliveries by working closely with transportation teams to prioritize urgent orders.
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
Bachelor of Science - Landscape Architecture
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CASkills
- Professional demeanor
- Adaptability
- Professionalism
Timeline
Bike Mechanic
HB Bicycles
09.2024 - 11.2024
Bike Mechanic
HB Velo
04.2024 - 08.2024
Senior Bicycle Mechanic
The Cyclist
09.2017 - 02.2024
Senior Instructor
Newport Beach Surfing Lessons
05.2014 - 09.2017
Barista
Sit N Stay Coffee Shop
03.2013 - 04.2014
Shipping Warehouse Assistant
Ink Works Silkscreening
09.2008 - 11.2012
Bachelor of Science - Landscape Architecture
California Polytechnic State University, San Luis Obispo
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