Bryan Weigold
Mahwah,NJ
Summary
Skilled Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drive results in Logistics and Last Mile Delivery. Dedicated to continuously improving professional knowledge and business operations by applying top-notch analytical and adaptability skills. Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained over 13 years of professional experience. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth.
Overview
13
13
years of professional experience
Work History
Senior Manager, Last Mile Logistics
TONAL
San Francisco, CA
09.2023 - Current
- Consistently exceeded monthly installation targets 5%-10%
- Maintained transportation costs below budget by 4% month over month to ensure cost savings
- Reduced claims filing by 10% by stabilizing claims processes and reducing waste
- Improved inbound receiving from a 3 day LT to 1
- Gained a direct report for further employee development to promote growth within the organization.
Manager, Last Mile Logistics
TONAL
San Francisco, CA
02.2022 - 09.2023
- Drove customer satisfaction improvements over 5% year over year
- Implemented reporting and process for each exception through last mile delivery to ensure proactive measures, increasing completion percentage by 2%
- Presented in front of executives for project updates and weekly progress reports
- Implemented Inventory control process to establish replenishment and minimum on hand quantity.
Senior Home Delivery Analyst
LG ELECTRONICS
Englewood Cliffs, NJ
03.2021 - 01.2022
- Negotiated and executed 10 total 3pl contracts to grow the logistical network
- Reduced Order to completion lead time by 10 days
- Overachieved goal for network expansion by 30%
- Coordinated monthly meetings, business reviews with 3pl partners to discuss current state of the relationship, goals, and forward direction
- Worked cross-functionally amongst various departments towards innovation and project goals in development of 3pl network
- Established various KPI to evaluate quality, business progression, cost, visibility, and carrier scorecard.
Home Delivery Coordinator
LG ELECTRONICS
Englewood Cliffs, NJ
02.2017 - 03.2021
- Developed reporting through various KPI’s to review 3pl performance and profitability of the business on a weekly basis
- Coordinated and ran weekly, monthly, and quarterly business reviews with each 3pl partner to discuss performance metrics
- Developed training documents for call center representatives on various processes and procedures within the department
- Established procedures for evaluating refunds to use in our reporting metrics, as well as to make informed decisions in real time
- Coordinated and developed SOP’s when onboarding new carriers and vendors.
Traffic Pricing Coordinator
OEC GROUP
Rosedale, NY
01.2017 - 02.2017
- Promoted laterally to expand traffic pricing department due to success in previous role
- Provided trucking rates to sales and origin offices to advise proper selling rate for profit margin
- Assisted in vendor selection process to identify new carriers and help identify needs in various markets
- Reviewed carrier performance monthly to ensure carriers are compliant with the organization's goals.
Import & Customer Service Coordinator
OEC GROUP
Rosedale, NY
01.2016 - 12.2016
- Managed 70-80 accounts to meet their transportation needs
- Coordinated with overseas offices to assure customer compliance
- Wrote standard operating procedures on each account to ensure proper cross functional handling of each account
- Assisted in handling the only direct purchase order management account for the company.
Importation Supervisor
OEC GROUP
Rosedale, NY
04.2015 - 12.2015
- Assured compliance on all shipments with suppliers and customs brokerage
- Negotiated with freight forwarders and ocean carriers to fulfill cost and transportation needs
- Modeled freight estimates to ensure the best shipping methods for profit margin.
Customer Service Manager
OEC GROUP
Rosedale, NY
01.2014 - 03.2015
- Implemented processes for intake of requests which lead to development of process and procedures
- Developed and managed a team of customer service representatives, to address claims and customer inquiries
- Conduct weekly meetings with internal stakeholders to discuss trends and progress updates.
Invoicing & Receiving Coordinator
OEC GROUP
Rosedale, NY
06.2011 - 12.2014
- Managed warehouse team and oversaw special projects to compliance
- Developed weekly planning reports for executive leadership.
Education
Bachelor of Science Business Management -
Stony Brook University
Skills
- Ability to thrive in a fast-paced, high-pressure environment
- Team oriented leader, to develop internal growth and within cross functional projects
- Ability to wear many hats when necessary and brings a company first mindset
- Proficient in Microsoft Office including, PowerPoint, Word, and Excel
- Proficient in Google Suite
- Knowledge and experience of using SQL
- Knowledge and use of Power BI tools to help with various reporting and data visualization
- Subject matter expert on various system integrations and IT initiatives
Timeline
Senior Manager, Last Mile Logistics
TONAL
09.2023 - Current
Manager, Last Mile Logistics
TONAL
02.2022 - 09.2023
Senior Home Delivery Analyst
LG ELECTRONICS
03.2021 - 01.2022
Home Delivery Coordinator
LG ELECTRONICS
02.2017 - 03.2021
Traffic Pricing Coordinator
OEC GROUP
01.2017 - 02.2017
Import & Customer Service Coordinator
OEC GROUP
01.2016 - 12.2016
Importation Supervisor
OEC GROUP
04.2015 - 12.2015
Customer Service Manager
OEC GROUP
01.2014 - 03.2015
Invoicing & Receiving Coordinator
OEC GROUP
06.2011 - 12.2014
Bachelor of Science Business Management -
Stony Brook University
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