Summary
Overview
Work History
Education
Skills
Street
City
State
Zip
Military Service
References
Timeline
Generic

Bryan Wiggers

Fremont,MI

Summary

Professional Automotive/Diesel/Industrial Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems. CDL-A driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Versatile Transportation Associate with 3+ years of transportation and logistic experience. In-depth knowledge of DOT, federal and state regulations to communicate, manage and administrate effectively.

Overview

18
18
years of professional experience

Work History

Transportation Associate

Amazon
04.2020 - Current
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Maintained compliance with all federal, state, and local regulations regarding transportation services.
  • Assisted in training new employees on processes, procedures, and safety protocols to uphold high standards of performance.
  • Safely and Effective preformed over 10,000 in yard hostler moves.

Senior automotive technician

Firestone complete auto care
10.2013 - 11.2019
  • Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
  • Maintained up-to-date knowledge in industry advancements through continuous professional development courses and certifications.
  • Contributed to team success by assisting colleagues with challenging diagnostic or repair tasks as needed.
  • Implemented safety procedures to ensure a secure working environment for all team members.
  • Mentored junior technicians for improved performance and skill development in the workplace.
  • Maintained a clean work environment that adhered to company standards while promoting professionalism.
  • Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
  • Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.

Manager

Little Caesars
08.2012 - 09.2013
  • Made schedule for employees shifts
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Heavy equipment Operator

U.S Army
02.2007 - 02.2013
  • Operated and trained other Soldiers to operate different types of heavy construction equipment.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
  • Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
  • Drove over 10,000 miles during combat/convoy operation while deployed to Iraq in support of Operation New Dawn.

Valet

BLU Valet
01.2012 - 08.2012
  • Safely, courteously and efficiently handles the parking needs of patrons and guests
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.

Manager

Little Caesars
08.2006 - 06.2010
  • Made schedule for employees shifts
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Diploma, Automotive Engines & Repair, Automatic Transmission, Transport Refrigeration, Power & Performance IA, Trucks Brakes & Chassis, Professional Applications, Power & Performance IB, Diesel Engines, Advanced Diagnostic Systems, Power & Performance II, Diesel Fuel Systems, Truck Preventive Maintenance, Fuel & Ignition Systems, Diesel Fuel Accessories, Automotive Undercar, Drivability & Emissions, Electronic Fundamentals, Professional Service Writing, Automotive Power Trains, Hydraulic Applications, Electronic Diagnostics, Brakes, Truck Power Trains, Climate Control, Electronic Technology -

Universal Technical Institute (UTI)
09.2013

GED -

Fremont High School
02.2007

Skills

  • Warehouse Operations
  • Transportation Regulations
  • Route Planning
  • GPS Navigation
  • Incident Reporting
  • Vehicle Maintenance
  • Dispatching experience
  • Fleet Management
  • Transportation Software
  • Equipment moving

Street

6097 W 104th

City

Fremont

State

MI

Zip

49412

Military Service

Army, Specialist, 02/27/2007, 02/27/2013, Honorable

References

Available upon request

Timeline

Transportation Associate

Amazon
04.2020 - Current

Senior automotive technician

Firestone complete auto care
10.2013 - 11.2019

Manager

Little Caesars
08.2012 - 09.2013

Valet

BLU Valet
01.2012 - 08.2012

Heavy equipment Operator

U.S Army
02.2007 - 02.2013

Manager

Little Caesars
08.2006 - 06.2010

Diploma, Automotive Engines & Repair, Automatic Transmission, Transport Refrigeration, Power & Performance IA, Trucks Brakes & Chassis, Professional Applications, Power & Performance IB, Diesel Engines, Advanced Diagnostic Systems, Power & Performance II, Diesel Fuel Systems, Truck Preventive Maintenance, Fuel & Ignition Systems, Diesel Fuel Accessories, Automotive Undercar, Drivability & Emissions, Electronic Fundamentals, Professional Service Writing, Automotive Power Trains, Hydraulic Applications, Electronic Diagnostics, Brakes, Truck Power Trains, Climate Control, Electronic Technology -

Universal Technical Institute (UTI)

GED -

Fremont High School

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