Bryan Williams
Elk Grove,CA
Summary
Skilled in technical writing and adaptability, I leveraged expertise at the Department of Transportation to enhance air traffic efficiency, significantly reducing delays. At Nation's Finest, I excelled in individualized service planning and client advocacy, achieving notable client progress. My leadership in high-stakes environments underscores a track record of problem-solving and teamwork.
Overview
17
17
years of professional experience
Work History
Residential Case Manager
Nation's Finest
Sacramento, CA
06.2024 - Current
- Document client progress and other significant events in individual client case files according to agency standards and as requested. Promptly and accurately report any client issues or concerns to the direct supervisor, or designee. Maintain the strictest confidentiality in protecting clients' privacy and record-keeping.
- Manage a caseload of clients and develop an Individual Treatment Plan (ITP) or Individual Service Plan (ISP) with the client, in accordance with agency standards. Ensure clients clearly understand the goals and action steps outlined in their ITP/ISP, and receive support in pursuing those goals.
- Provide case management services to program clients, including (but not limited to) crisis intervention, individual and group case management services, and drug testing as directed by policy and required by the program. Utilizing the curriculum and materials available, facilitate group sessions as needed or directed.
- Participate in staff meetings, house meetings, and the Client Review Team (CRT), as necessary. As a member of the CRT, coordinate with other staff to ensure clients are receiving quality, fully integrated services.
Data Analyst
Department Of Transportation Federal Aviation Adn
Freemont, CA
06.2019 - 12.2022
- Analyze information through SQL to make air traffic control recommendations based on aggregated flight trends and patterns from user data.
- Create arrival and departure procedures for more than 12,000 air traffic movements per month at San Francisco, Oakland, San Jose, and surrounding Northern California and Bay Area airports.
- Led the creation of memos used to determine air traffic geographic prioritization, cross-area analysis, and other air traffic control projects.
- Present analytical insights and reports to senior leadership to aid in FAA decision-making.
- Apply keen attention to detail in monitoring, evaluating, and coordinating the input of proposed and active flight plans from military base operations, adjacent air route traffic control centers (ARTCC), sectors, terminal facilities, flight service stations, and air carrier operations offices.
- Demonstrate technical expertise in generating and communicating notices to airmen (NOTAMs), information requests (INREQs), alert notices (ALNOTs), pilot weather reports (PIREPs), center weather advisories (CWAs), defense communication messages, traffic management, and administrative messages.
- Oversee the traffic flow of daily flight data through the National Airspace System to provide a safe, orderly, and expeditious flow of flights for millions of passengers across the San Francisco Bay Area.
- Utilize data to build new processes, and calculate impact and efficiency for potential new air traffic plans.
- Responsible for coordinating and improving the quality of service within the Oakland Air Route Traffic Control Center.
- Participate in determining operational gaps and optimizing processes to drive efficiency across all surrounding Bay Area airports under the Oakland Air Route Traffic Control Center's airspace.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
Air Traffic Controller
Department Of Transportation Federal Aviation Adn
Burbank, CA
01.2018 - 06.2019
- Led the processing of flight plan data at Burbank, CA, airport, as well as maintaining logs, records, files, and tape recordings of voice communications with pilots for over 1,000 flights per month.
- Observed strict compliance with FAA policy for the initiation of traffic management initiatives, and all aspects related to air traffic control procedures.
- Maintained expert knowledge of all phases of facility operations, as well as aeronautical and meteorological conditions in the immediate and surrounding area of the airport.
- Conducted in-depth analysis and assessments of Burbank Tower's air traffic capacity, while overseeing proper traffic flow restrictions in Southern California TRACON and L.A.
- Air Route Traffic Control Center to space, hold, and reroute aircraft to distribute the flow of traffic and equalize the workload across the national airspace system.
- Monitored air traffic flow, equipment status, airport weather conditions, and traffic forecasts to ensure acceptable levels of traffic, mitigate delays, and prevent flights from entering undesirable atmospheric conditions.
- Enhanced safety by effectively managing air traffic in high-density airspace.
- Reduced delays and increased operational efficiency by implementing effective scheduling and routing strategies.
Air Traffic Controller/Team Lead/Platoon Sergeant
United States Army
Various Locations
01.2008 - 10.2016
- Served as an Air Traffic Controller, Team Lead, and Platoon Sergeant in the U.S. Army.
- The Army was deployed to Iraq in support of Operation Iraqi Freedom, and to Afghanistan in support of Operation Enduring Freedom.
- Led and supervised a team of five air traffic controllers at Qalat Tower, Afghanistan.
- Developed and executed monthly duty and physical training schedules for 10 to 60 personnel.
- Led briefings to pilots in advance of tactical narcotic missions while stationed at Soto Cano Air Base, Honduras.
- Functioned as section leader and training supervisor, responsible for managing diverse teams and ensuring the team met specific performance targets.
- Guaranteed data integrity, and maintained training records and publications for all air traffic control information while stationed at Fort Wainwright, Alaska, and assigned to Fairbanks Tower, Alaska.
- Accurately designed and presented minimum vectoring altitude maps for various military facility training programs.
- Directed management of physical training programs for new Army recruits.
- Served as shift leader in supervising the team on daily air traffic control operations, in addition to managing 15 contract workers to ensure the safety of personnel and equipment at military bases.
- Enhanced safety by effectively managing air traffic in high-density airspace.
- Reduced delays and increased operational efficiency by implementing effective scheduling and routing strategies.
Education
Bachelor of Fine Arts - Creative Writing
Full Sail University
Winter Park, FL12.2025
MBA - Project Management, Strategy, Marketing, Entrepreneurship
University of California
Davis, CA06.2022
Associate of Music Technology -
Foothill College
Los Altos Hills, CA01.2019
Bachelor of Science in Applied Science and Technology (Emphasis in Air Traffic Control) -
Thomas Edison State University
Trenton, NJ01.2016
Associate of Science in Applied Science and Technology (Emphasis in Air Traffic Control) -
Thomas Edison State University
Trenton, NJ01.2013
Skills
- Community resource navigation
- Individualized service planning
- Client advocacy
- Technical writing
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving abilities
- Mental health assessment
Awards
- Afghanistan Campaign Medal w/ Campaign Star
- National Defense Service Medal
- Army Commendation Medal | Awarded 2X
- Global War on Terrorism Service Medal
- Army Achievement Award | Awarded 2X
- Iraq Campaign Medal w/ Campaign Star
- Army Good Conduct Medal | Awarded 2X
- Overseas Service Ribbon | Awarded 4X
- Marksmanship Badge w/ Rifle Bar
- Basic Aviation Badge
- Driver and Mechanic Badge w/ Driver-Wheeled Vehicle(s)
- Nato Medal
- Arnold Fletcher Award for Outstanding Academic Achievement
- Dean's List
- Non-Commissioned Officer Professional Development Ribbon | Awarded 2X
Timeline
Residential Case Manager
Nation's Finest
06.2024 - Current
Data Analyst
Department Of Transportation Federal Aviation Adn
06.2019 - 12.2022
Air Traffic Controller
Department Of Transportation Federal Aviation Adn
01.2018 - 06.2019
Air Traffic Controller/Team Lead/Platoon Sergeant
United States Army
01.2008 - 10.2016
Bachelor of Fine Arts - Creative Writing
Full Sail University
MBA - Project Management, Strategy, Marketing, Entrepreneurship
University of California
Associate of Music Technology -
Foothill College
Bachelor of Science in Applied Science and Technology (Emphasis in Air Traffic Control) -
Thomas Edison State University
Associate of Science in Applied Science and Technology (Emphasis in Air Traffic Control) -
Thomas Edison State University
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