BRYAN WRIGHT
Chicago,IL
Summary
A highly skilled customer service representative dedicated to providing quality care for ultimate customer satisfaction. Dedicated to identifying customer needs and delivering effective solutions to all problems. Proven ability to establish and maintain excellent communication and relationships with clients. Bilingual, hardworking, and ready to join my next team.
Overview
10
10
years of professional experience
Work History
Bank Teller
Citizen's Bank
05.2022 - 07.2024
- Processed deposits, withdrawals, transfers, and other banking transactions
- Provided excellent customer service and resolved customer issues, resulting in an increased rating on customer satisfaction surveys
- Assisted the bankers in servicing customers when needed
Teller
Quincy Credit Union
02.2021 - 10.2021
- Provided excellent customer service and resolved customer issues, resulting in a 5-star rating on customer satisfaction surveys
- Processed deposits, withdrawals, transfers, and other banking transactions
- Followed bank security procedures to protect customer data and assets
Bank Teller
Envision Bank
01.2020 - 09.2020
- Processing customer transactions, provided customers with account information, assisting customers to safe deposit box area, disbursing cash, and cashing checks
- Processed night bags, sorting and filing, stocking customer materials
- Reconciled bank accounts and financial statements, resulting in the identification and resolution of discrepancies and errors
- Educated customers on bank policies and procedures
Key Holder
Think Geek
01.2018 - 12.2019
- Developed and maintained relationships with consumers by providing personalized customer service, resulting in an increase in customer loyalty and satisfaction
- Processed the store's inventory and constructed creative themed displays to show off selected highlighted merchandise
- Worked with other managers in order to develop ways to meet sales goals for the store on a weekly, monthly, quarterly, and yearly basis
- Cash handling
Youth Organizer
Boston Student Advisory Council
02.2014 - 06.2019
- Collaborated with Boston Public Schools administrative team and city officials on crafting, editing, and finalizing district policies
- Facilitated discussions on various topics and events happening in the education field with young people across Boston Public Schools district
- Established and maintained relationships with other community agencies and organizations to meet community needs
- Worked one on one with the programs young people and fellow staff designing, implementing, and managing successful training programs to meet department and school needs
Education
Associates -
Fisher College
01.2018
High School Diploma -
Another Course To Collage
Brighton06-2016
Skills
- Fast Learner
- Communication
- Customer Service
- Creative Problem Solving
- Sales Experience
Timeline
Bank Teller
Citizen's Bank
05.2022 - 07.2024
Teller
Quincy Credit Union
02.2021 - 10.2021
Bank Teller
Envision Bank
01.2020 - 09.2020
Key Holder
Think Geek
01.2018 - 12.2019
Youth Organizer
Boston Student Advisory Council
02.2014 - 06.2019
Associates -
Fisher College
High School Diploma -
Another Course To Collage
Similar Profiles
Kathy HughesKathy Hughes
Internal Audit Assistant at Citizen's Bank Guyana IncInternal Audit Assistant at Citizen's Bank Guyana Inc
Sarah FaheySarah Fahey
Payroll and Human Resources Assistant at Citizen's National BankPayroll and Human Resources Assistant at Citizen's National Bank
Muhammad Abdullah TariqMuhammad Abdullah Tariq
Volunteer at The Citizen's FoundationVolunteer at The Citizen's Foundation