Bryana Conkling
Hanover,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Business Manager
Victra Verizon Wireless
03.2020 - Current
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Leveraged data and analytics to make informed decisions and drive business improvements.
General Manager
Victra Verizon Wireless
08.2014 - 03.2020
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Mitigated business risks by working closely with staff members and assessing performance.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Education
High School Diploma -
Hampshire Senior High School
Romney, WV2012
Skills
- Lead Generation
- Microsoft Office
- Effective Customer Communication
- Performance Evaluations
- Team Mentoring
- Operational Efficiency
Timeline
Business Manager
Victra Verizon Wireless
03.2020 - Current
General Manager
Victra Verizon Wireless
08.2014 - 03.2020
High School Diploma -
Hampshire Senior High School
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