Bryana Hackett-Jordan
Canal Winchester,OH
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-oriented sales professional with 4 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Senior Loan Officer
Discover Finacial Services
12.2022 - Current
- Enhanced loan application process by streamlining documentation and improving communication channels with clients.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
Proactive Outreach Specialist
JPMorgan Chase
Columbus , OH
01.2022 - 12.2022
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings..
- Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.
- Explained different types of loans pertaining to client situations.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Sales Representative
Charter Communications Inc
Columbus, OH
08.2020 - 01.2022
- Answer phone calls , Assist customer with any questions or concerns they may be having , scheduling technicians and work orders, report sales , collect payments, tell customers about promotions available in their area.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Preschool Teacher
Peace Learning Center
07.2019 - 09.2019
- Maintain a safe play environment, Observe and monitor children's play activities, Assist in preparing food and serving meals and refreshments to children.
Education
Associate - NeuroPsychology
Columbus State Community College
Columbus, OH2021
High School Diploma -
Fairfield Career Center
Carroll, OH05.2019
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05.2019
Skills
- Relationship selling
- Product management and pricing
- Sales closing
- Customer retention abilities
- Key account generation
- Product merchandising
- Sales development
- Account management
- Strategy development
- Market research and analysis
- Customer needs assessment
- Money Management Assistance
- Agency Service Requirements
- Educational Outreach
- Timelines and Milestones
- Childcare Support
Affiliations
1st place in Esthetic competition
Member of National Honor Society
Accomplishments
- Experience with Children.
- Food Preparation.
- Hair Styling.
- Makeup Application.
- Teaching.
- Toddler Care.
- Front Desk.
- Babysitting.
- Nail Care.
- Classroom Management.
- Special Education.
- Retail Sales.
- Math.
- Cashiering.
- Applied Behavior Analysis.
- Special Needs.
- Medical Receptionist.
- Behavior Management.
- Classroom Experience.
- Curriculum Development.
- Organizational Skills.
- Infant Care.
- Meal Preparation.
- Experience Working With StudentsAwardsAffliationsJanuary 2019AFFILIATIONS.
- Member, Skills USA, Carroll, Ohio, 8/2017 - 5/2019.
- National career and technical student organization.
- Lab ambassador for cosmetology.
- Head Voting Delegate for Skills USA.
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Senior Loan Officer
Discover Finacial Services
12.2022 - Current
Proactive Outreach Specialist
JPMorgan Chase
01.2022 - 12.2022
Sales Representative
Charter Communications Inc
08.2020 - 01.2022
Preschool Teacher
Peace Learning Center
07.2019 - 09.2019
Associate - NeuroPsychology
Columbus State Community College
High School Diploma -
Fairfield Career Center
High School Diploma -
Canal Winchester High School