Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryana Parks

Belleville,MI

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

10
10
years of professional experience

Work History

Barbie Mink Lashes

Business Owners Ed
Taylor, MI
01.2020 - Current

LASH SYLIST- Barbie Mink Lashes

  • Provide excellent customer service and high client retention.
  • Greeting and assisting clients with product selection.
  • Maintain good relationships with my clientele to meet their needs of their desired service.
  • Be on time and prompt to my appointment times.
  • Reinforce the use of tools and techniques for hygiene, link selling and customer service.
  • Interacting efficiently.
  • Maintain a high performance on my skill and craft at all times.

Red Lobster

Food Service Industry
Madison Heights, Michigan
09.2019 - 01.2023
  • Red lobster- Sever and Bartender

•Ensure all guest felt welcomed and were given responsive, professional and gracious service at all times.

•Maintained a clean and stocked well bar| dining room area for the customers.

•Served guests and filled server orders quickly and courteously.

•Exceed sales targets by 8% by up-selling appetizers and drinks based on specific tastes and interests of diners.

•Presented order choices In a prompt and efficient manner. Maintained the dining ambiance with an enthusiasm attitude

•Provided excellent service and attention to customers when face-to-face or through carry out phone calls.

Server| Bottle Waitress

Views Bar and grill
Detroit, MI
05.2019 - 11.2019
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Upsale bottles and different alcholic beverages

Server| Bartender

Outback Steakhouse
Detroit, Michigan
12.2017 - 11.2019
  • Recorded food and drink orders and served customer request to the highest standards.
  • Maintained full product knowledge and menu specials
  • Made suggestion's to customer's based on preferences.
  • Always mindful of safety and sanitation when handling customers food and drinks.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Poured wine, beer and cocktails for patrons.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.

Server

Hibachi Grill
Charlotte , NC
05.2015 - 11.2017
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

Some College (No Degree) -

Rowan-Cabarrus Community College
Charlotte North Carolina

Skills

Organization and Time management

  • Team member support
  • Menu knowledge
  • Suggestive Selling
  • Professional Appearance
  • Dining customer service
  • Food safety understanding
  • Service prioritization
  • Menu presentation
  • Sales Techniques
  • Time management
  • Exceptional customer Service skills

Timeline

Barbie Mink Lashes

Business Owners Ed
01.2020 - Current

Red Lobster

Food Service Industry
09.2019 - 01.2023

Server| Bottle Waitress

Views Bar and grill
05.2019 - 11.2019

Server| Bartender

Outback Steakhouse
12.2017 - 11.2019

Server

Hibachi Grill
05.2015 - 11.2017

Some College (No Degree) -

Rowan-Cabarrus Community College
Bryana Parks