Bryana Porras
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
BILLNG MANAGER & PAYROLL SPECIALIST
CATHY L. MCGINNIS, LCSW & ASSOCIATES
Arlington, Texas
08.2024 - Current
- Supervised staff to ensure compliance with ethical standards and best practices.
- Developed training materials for new therapists and support staff.
- Conducted performance evaluations to assess employee development and growth.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Process payroll for employees using advanced payroll software systems.
- Ensure compliance with federal and state payroll regulations and tax laws.
- Collaborate with HR to verify employee timecards and attendance records.
- Maintain accurate records of employee benefits and deductions for reporting purposes.
- Prepare payroll reports for management review on a regular basis.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Managed invoicing procedures using advanced accounting software systems.
- Processed and reviewed billing statements for accuracy and compliance.
- Maintained detailed records of billing transactions and adjustments.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Performed data entry into accounting software programs such as QuickBooks.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Reconciled daily cash receipts with total deposits on bank statement.
- Performed additional duties as assigned by management team.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
INTAKE COORDINATOR
HYGIA HEALTHCARE
Arlington, Texas
08.2024 - 11.2025
- Coordinated patient intake processes to ensure smooth onboarding experiences.
- Communicated with healthcare providers to gather necessary patient information.
- Verified insurance eligibility and benefits for new patients promptly.
- Collaborated with medical staff to streamline intake workflows and improve efficiency.
- Managed scheduling for patient appointments and follow-up visits effectively.
- Maintained confidentiality of patient records in compliance with healthcare regulations.
- Trained new team members on intake procedures and best practices consistently.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Assisted with the preparation of reports and presentations on intake activities and client demographics.
- Participated in ongoing training and professional development related to intake procedures and client care.
- Conducted follow-up communication with clients to evaluate satisfaction and outcomes of services provided.
- Provided information and referrals to clients for additional resources and support services.
- Addressed and resolved client concerns or complaints related to the intake process.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
OFFICE MANAGER
CATHY L. MCGINNIS, LCSW & ASSOCIATES
Arlington, Texas
10.2023 - 08.2024
- Executed patient intake and registration processes efficiently.
- Coordinated patient check-in and check-out procedures.
- Scheduled appointments for new and existing patients accurately.
- Managed billing and account balancing for patients and business accounts.
- Maintained organized filing systems for patient and business records.
- Oversaw office equipment maintenance to ensure operational efficiency.
- Conducted daily errands for therapists as needed.
- Handled inventory management and purchasing of office supplies effectively.
- Managed daily office operations and ensured smooth workflow for therapy services.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Generated invoices for clients and tracked payments received from customers.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Managed payroll processing for staff members.
- Defined bookkeeping policies and procedures by developing system to account for financial transactions.
- Managed inventory records, adjusting entries for discrepancies and reporting changes.
- Monitored cash flow, preparing reports to inform management of financial status.
- Recruited, interviewed and selected employees to fill vacant roles.
PRIVATE NANNY
Private Care
DFW, TX
08.2022 - 09.2023
- Prepared meals tailored to children's nutritional needs and preferences.
- Provided childcare for children aged one to seven, ensuring a safe environment.
- Facilitated daily household tasks to maintain cleanliness and order.
- Transported children safely to and from school, ensuring punctuality.
- Created activities that promoted developmental skills in young children.
LOAN SPECIALIST AND CUSTOMER SERVICE REP.
LENDLY LLC AT VALOR VIP
Farmers Branch, Texas
06.2022 - 08.2022
- Handled inbound and outbound customer calls to facilitate efficient communication.
- Conducted strategic team planning to enhance operational effectiveness.
- Managed client intake processes for new and renewed loans.
- Performed employment verification, reviewed bank statements, and ensured application accuracy and completeness.
- Advised clients on suitable loan products and terms.
- Evaluated loan applications for accuracy and completeness.
- Processed loan documentation using company software systems.
- Communicated with clients about loan status and next steps.
- Verified all documents provided by applicants for accuracy and completeness.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Collected payments from borrowers on past due accounts and worked out payment plans when needed.
GYMNASTICS COACH
LONE STAR GYMNASTICS
Fort Worth, Texas
06.2017 - 04.2021
- Trained under professional coaches to enhance coaching techniques.
- Guided gymnastics sessions for children aged 12 months to 10 years.
- Provided specialized coaching for children with diverse needs.
- Conducted daily maintenance of gym facilities to ensure safety and cleanliness.
- Led practice sessions to enhance athletes' performance and technique.
- Instructed athletes on safety protocols and proper equipment use.
- Evaluated athlete progress and provided feedback for improvement.
- Fostered a positive team environment promoting collaboration and support.
- Communicated with parents about athlete development and training schedules.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Communicated with parents regarding children's behavior and progress in class.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Modified instruction depending upon age group and skill level of participants.
- Worked with other coaches, team members and school leadership to maintain strong program.
- Educated students on sportsmanship principles such as respect and fair play.
- Participated in coaching education programs, seminars, and workshops to continually develop coaching skills.
Education
High School Diploma -
CROWLEY HIGH SCHOOL
Crowley, TX05.2019
Associate of Arts - Kinesiology
TARRANT COUNTY COLLEGE
Fort Worth, TXSkills
- Excellent interpersonal and oral/written/telephone communication skills
- Strong organization skills
- Typing 55 wpm
- Transcribing skills
- Proficient computer and office equipment knowledge
- Knowledge of Medical Terminology
- Superior Customer Service skills
- Detail oriented
- Multitasking and problem solving
- Adaptability to various environments
- Patient intake
- Payroll administration
- Customer service
- Data management
- Billing accuracy
- Staff training
- Insurance verification
- Payroll liability and deductions
- Project management
- Invoice processing
- Accounts receivable management
- Staff management
- Human resources
- Report preparation
References
- Nicole Sanchez, HR Administrator, Core-Mark International, 817-598-5315, Nanny for the Sanchez family
- Cathy L. McGinnis, Psychotherapist and Registered Play Therapist, Cathy L. McGinnis, LCSW & Associates, 817-226-1940, Current Office Manager for Cathy in her private practice
- Crystal Smith, Office Administrator, Cook Children's Hospital, 682-465-9231, Associate and trainer for Cathy L. McGinnis
Software And Technology
- Microsoft Office
- Quick Books
- Excel
- Adobe
- Outlook
- Apple System Applications
- Social Media Applications
- ADP
- Wellsky
- Careport Health
- Epic Systems
- Aidin Referral management software
- LeadingReach
- Repisodic
- Intuit
Timeline
BILLNG MANAGER & PAYROLL SPECIALIST
CATHY L. MCGINNIS, LCSW & ASSOCIATES
08.2024 - Current
INTAKE COORDINATOR
HYGIA HEALTHCARE
08.2024 - 11.2025
OFFICE MANAGER
CATHY L. MCGINNIS, LCSW & ASSOCIATES
10.2023 - 08.2024
PRIVATE NANNY
Private Care
08.2022 - 09.2023
LOAN SPECIALIST AND CUSTOMER SERVICE REP.
LENDLY LLC AT VALOR VIP
06.2022 - 08.2022
GYMNASTICS COACH
LONE STAR GYMNASTICS
06.2017 - 04.2021
High School Diploma -
CROWLEY HIGH SCHOOL
Associate of Arts - Kinesiology
TARRANT COUNTY COLLEGE