Bryana Smith
Yonkers,NY
Summary
Detail Oriented employee looking to grow in the retail industry that she is extremely passionate in. The ability to take on challenges and use them to elevate the consumer experience in every aspect possible so that they will continue to come back for more, not just because of the product but for the service as well.
Overview
4
4
years of professional experience
Work History
Full Time Visual Athlete
Nike Employee
10.2022 - Current
- Put in charge of all visuals as well as any stock in the back and on the floor, making sure all items are accounted for and in the correct location.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Adapted quickly to changing game plans and strategies.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Created alternative options for consumer based on the items that sold on the floor.
- Following visual whiteboards and directives to allow for cohesive stories on the sales floor before, during and after every season change.
Full Time Cashier
Footaction USA
07.2019 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Front End Key Holder
Joann Fabrics Employee
10.2020 - 07.2021
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Kept the cue line up to date for consumers to help with anything they may have forgotten to pick up throughout the store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Her Honors Member for MasterCard
Mastercard
04.2019 - 06.2020
- Upheld MasterCard dress and appearance regulations for professional appearance.
- Memorized policies and led training for company personnel.
- Took part in making a plan for future debit or credit cards specifically for woman.
- Making and executing a gameplan for debit or credit card rewards as well as keeping track of all the moments the card would benefit woman.
Medical Volunteer
AFYA Foundation
03.2019 - 06.2020
- Helping with the shortage of medical supplies around the world and/or during natural disasters wherever they happen
- Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages.
- Set up multiple different sets of supplies for multiple medical situations around the world.
- Supported office operations by expertly handling administrative needs.
Education
Paideia School
Yonkers, NYNo Degree - Pre-Medicine
Iona College
New Rochelle, NY06.2024
High School Diploma -
Saunders Trades And Technical High School
Palmer, NY06.2020
Skills
- Communication
- Computer skills
- Sympathetic
- People skills
- Adaptability
- Responsible
- Positive attitude
- Flexibility
- Versatility
- Leadership Development
- Fluent in Spanish
Additional Information
- Awards , Academic honor roll ~ 2013-2015/ 2017-2018 Academic high honor roll ~ 2015-2016 Citizenship award ~2016 Siragusa award~ 2016
Languages
Spanish
Professional Working
Timeline
Full Time Visual Athlete
Nike Employee
10.2022 - Current
Front End Key Holder
Joann Fabrics Employee
10.2020 - 07.2021
Full Time Cashier
Footaction USA
07.2019 - 10.2022
Her Honors Member for MasterCard
Mastercard
04.2019 - 06.2020
Medical Volunteer
AFYA Foundation
03.2019 - 06.2020
Paideia School
No Degree - Pre-Medicine
Iona College
High School Diploma -
Saunders Trades And Technical High School
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