Jenna Leonard
Knoxville,TN
Summary
Hardworking employee enthusiastic about learning a business inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
Work History
Full-Time Sales Athlete
Nike Unite
12.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Bartender
E & K Professional Bartending
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained impeccably clean, attractive and well-stocked bar area.
Photo Booth Attendant
Special Notes Entertainment Agency
12.2018 - Current
- Communicated with venue representatives and other entertainment vendors such as DJs to set up and run smooth events.
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Adjusted for factors such as lighting and tested photo booth results before events.
- Adjusted lighting and camera focus to promote high-quality photos.
- Transported photo booths to venues and safely unloaded backdrops and props.
Shipping Agent
Jewelry Television - JTV
05.2020 - 04.2023
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
- Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
- Adhered to quality control procedures and documented quality checks.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
Mass Communication
Pellissippi State Community College
Knoxville, TNHigh School Diploma -
Hardin Valley Academy
Knoxville, TN05.2020
Skills
- Problem-Solving
- Fast Learner
- Clear Communication
- Interpersonal Communication
- Strong Work Ethic
- Self-Driven and Motivated
- Attention to Detail
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Time Management
Timeline
Full-Time Sales Athlete
Nike Unite
12.2022 - Current
Bartender
E & K Professional Bartending
04.2022 - Current
Shipping Agent
Jewelry Television - JTV
05.2020 - 04.2023
Photo Booth Attendant
Special Notes Entertainment Agency
12.2018 - Current
Mass Communication
Pellissippi State Community College
High School Diploma -
Hardin Valley Academy
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