Bryanna Fecteau
Vanadelay Hospitality Group
9
years of professional experience
1
Certification
Dynamic bartender with expertise in enhancing guest experiences through exceptional customer service, strong multitasking abilities, and effective communication. Ready to contribute to a vibrant team and elevate bar operations.
Work History
Bartender/Shift Lead
3 Years- Crafted and served a diverse range of cocktails, enhancing guest experience through knowledge of mixology.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Assisted in training new staff on bar operations and customer service standards, fostering team collaboration.
- Managed inventory levels effectively, reducing waste through careful monitoring of supplies and ordering processes.
- Provided excellent customer service by engaging with patrons, understanding their preferences, and recommending drinks.
- Efficiently processed cash and credit transactions, maintaining accuracy in financial reporting at end of shifts.
- Developed seasonal drink menus based on customer feedback and emerging trends in beverage offerings.
Server/ Bartender
1 Year 1 Month- Delivered exceptional dining experiences by providing attentive service and addressing customer needs promptly.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new servers on menu offerings, service protocols, and customer engagement techniques.
- Managed multiple tables efficiently while maintaining high standards of service quality during peak hours.
Bartender/Server
3 Years 10 Months- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Arts - Early Childhood Education
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Certification
- TABC certified
- Food Handler Certified
Timeline
Bartender/Shift Lead
Vanadelay Hospitality Group
10.2023 - CurrentRead More
Server/ Bartender
Malai Kitchen
07.2021 - 08.2022Read More
Bartender/Server
Buffalo Wild Wings
06.2017 - 04.2021Read More
The University of Texas At Arlington
Associate of Arts from Early Childhood Education
Read More