Rachel Clum
Ashland City,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Bartender/Shift Lead
Streetcar Taps And Garden
02.2022 - Current
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained impeccably clean, attractive and well-stocked bar area.
Event Bartender/Server
Belle Meade Winery
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
The Corner Bar
11.2020 - 09.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista/Shift Manager
Starbucks
01.2012 - 06.2020
- Enhanced customer satisfaction by providing high-quality beverages and efficient service.
- Streamlined operations for increased workflow efficiency through effective shift management.
- Effectively resolved conflicts between team members, promoting an inclusive workplace where everyone felt valued and heard.
- Improved beverage consistency across shifts by implementing standardized recipes and techniques for all baristas.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Event Bartender/Server
Fontanel
06.2012 - 09.2019
Education
High School Diploma -
Skills
- Beverage Preparation
- Suggestive Selling
- Strong Multitasking
- Cash Register Operation
- New Hire Training
- Staff Management
- Inventory
- Clear and Effective Communication
- Highly Reliable
- Organizational Ability
Timeline
Bartender/Shift Lead
Streetcar Taps And Garden
02.2022 - Current
Event Bartender/Server
Belle Meade Winery
09.2021 - Current
Bartender
The Corner Bar
11.2020 - 09.2022
Event Bartender/Server
Fontanel
06.2012 - 09.2019
Barista/Shift Manager
Starbucks
01.2012 - 06.2020