Sonja Shumake
Truckee,CA
Summary
Hard working and passionate bartender with exceptional customer service and problem-solving skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
4
4
years of professional experience
Work History
Bartender, Shift Lead
Tremigo
09.2024 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Applied comprehensive knowledge of wine, beer, and liquor to increase daily beverage sales.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender, Server
Old Town Tap
06.2022 - 11.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated warm relationships with regular customers.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
Server, Bartender
Fireside Pizza Company
08.2021 - 05.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Political Science
University of Oregon
Eugene, OR06.2019
Skills
- Clear and effective communication
- Suggestive Selling
- Beverage Preparation
- Health codes compliance
Timeline
Bartender, Shift Lead
Tremigo
09.2024 - Current
Bartender, Server
Old Town Tap
06.2022 - 11.2024
Server, Bartender
Fireside Pizza Company
08.2021 - 05.2024
Bachelor of Science - Political Science
University of Oregon
Similar Profiles
CAROLINE MILTONCAROLINE MILTON
Waitress at Tremigo And The DublinerWaitress at Tremigo And The Dubliner
Arturo RuvalcabaArturo Ruvalcaba
Server at PianetaServer at Pianeta
Dhara DurkinDhara Durkin
Lead Scheduling Coordinator at Sugar Bowl ResortLead Scheduling Coordinator at Sugar Bowl Resort
Mike WebsterMike Webster
Ski Lift Operator at Palisades TahoeSki Lift Operator at Palisades Tahoe
TAYLOR WILLISTAYLOR WILLIS
Bartender, Shift Lead at Fogo De ChaoBartender, Shift Lead at Fogo De Chao