Sarah Sykes
Receptionist
Missouri City,TX
Summary
Dedicated Receptionist and PA with experience in wellness-oriented offices. Maintains professional appearance and demeanor, expertly completing assigned tasks with focus on quality. Efficiently takes on multiple simultaneous tasks with excellent time management and resourceful approach. Dependable, quick-learning team player with effective communication and organization skills. Certified Massage Therapist, willing to attain licensure as CA.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Bartender, Shift Lead
BJ’s Brewhouse
Sugar Land, TX
03.2021 - Current
- Delivered training to teams to boost performance and help team members achieve performance targets.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Personal Assistant to the Owner, Manager
The Healing House
Paducah, KY
06.2016 - 12.2018
- Served as point of contact between clients and managerial staff.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Attended meetings, took notes and tracked action items.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Planned, assigned and directed work, as well as evaluated employee performance.
Receptionist
Integrative Medicine Of Western Kentucky
Paducah, KY
08.2017 - 01.2018
- Assisted as temporary assistant during Lead Receptionist' maternity leave after meeting the Doctor through work at the Healing House.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, updated client records, and provided insurance codes. (As an integrative wellness business we were unable to directly bill insurance but individuals could file independently.)
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted in caring for clients through gentle removal of acupuncture needles, helping to establish a soothing environment from entry to exit.
Education
Certified Massage Therapist - Massage Therapy
Avalon Massage School
Houston 08.2019 - 07.2022
Associate of Arts -
Western Kentucky Community & Technical College
Paducah, Kentucky 08.2011 - 12.2014
Skills
Highly reliable
Timeline
Bartender, Shift Lead
BJ’s Brewhouse
03.2021 - Current
Certified Massage Therapist - Massage Therapy
Avalon Massage School
08.2019 - 07.2022
Receptionist
Integrative Medicine Of Western Kentucky
08.2017 - 01.2018
Personal Assistant to the Owner, Manager
The Healing House
06.2016 - 12.2018
Associate of Arts -
Western Kentucky Community & Technical College
08.2011 - 12.2014
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