Bryanna Guzman
Auburn,WA
Summary
Dynamic Kitchen Supervisor with a strong background in team leadership and inventory control. Skilled in training staff and optimizing processes to improve operational flow and customer service. Specializes in workforce training and operational oversight, ready to contribute to improved compliance and team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Constellation Cannabis
Arlington, WA
10.2023 - Current
- Monitored product inventory and communicated updates on new arrivals to support team readiness and customer service.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Coordinated with team members to enhance operational flow and address workflow challenges.
- Conducted quality control checks on all incoming shipments of cannabis products.
- Facilitated training for new employees on company policies and procedures for sealing and packaging cannabis products, ensuring compliance and consistency.
- Followed company procedures regarding returns, exchanges, refunds, damaged items.
- Coordinated rapid shipment of merchandise under tight schedules to achieve customer goals
Cannabis Processor
Afterglow Enterprises
Arlington, WA
06.2021 - 09.2023
- Trimmed cannabis plants with precision tools and techniques.
- Sorted and packaged trimmed cannabis for distribution to retail partners.
- Collaborated with team members to meet daily trimming goals efficiently.
- Assisted in training new employees on trimming processes and safety protocols.
- Operated drying equipment to prepare cannabis for optimal storage conditions.
- Logged inventory of trimmed products for accurate tracking and reporting purposes.
- Participated in inspection, grading and post-harvest treatment of crops.
- Maintained cleanliness of work area to ensure compliance with safety standards.
Barista
Bliss Tea
Tulalip, WA, WA
03.2020 - 01.2022
- Prepared a variety of specialty teas and beverages for customers.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Guided customers in product selection and provided tailored recommendations.
- Explained menu selections to customers and advised on products suited to individual preferences.
- Resolved customer concerns effectively, fostering brand loyalty.
- Instructed new baristas in beverage preparation methods and customer service protocols.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed inventory processes, ensuring timely ordering, restocking, and accurate inventory checks.
Host
Red Robin
Everett, Washington
02.2019 - 09.2021
- Greeted guests warmly and guided them to their tables.
- Managed waitlists efficiently during peak hours.
- Communicated effectively with kitchen and service staff for smooth operations.
- Monitored dining area to ensure cleanliness and safety standards were met.
- Assisted servers with delivering food and beverages to tables when needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Lehman High School
Kyle, TX06-2018
Skills
- Quality management
- Inventory control
- Operational oversight
- Workflow coordination
- Project scheduling
- Supply ordering
- Accuracy in orders
- Product teardown
- Workforce training
- Staff leadership
- Team leadership
- Collaborative teamwork
- Efficiency advancement
- Deadline adherence
- Communication
- Organizational training
Certification
- Food Handler Certification
Timeline
Kitchen Supervisor
Constellation Cannabis
10.2023 - Current
Cannabis Processor
Afterglow Enterprises
06.2021 - 09.2023
Barista
Bliss Tea
03.2020 - 01.2022
Host
Red Robin
02.2019 - 09.2021
High School Diploma -
Lehman High School