Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Bryanna Knott

Chicago

Summary

I am a dedicated and adaptable individual who is ready to learn and improve myskills. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Receptionist

Baber Psychiatric Associates
Naperville
07.2025 - Current
  • Managed appointment scheduling using electronic health record systems.
  • Maintained patient confidentiality in compliance with HIPAA regulations.
  • Answered phone calls and directed inquiries to appropriate staff members.
  • Processed patient intake forms and verified insurance information promptly.
  • Coordinated communication between medical staff and patients effectively.

Server

Craft Urban
Geneva
04.2024 - 07.2025
  • Assisted guests with menu selections and special requests.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of daily specials and seasonal menu changes.

Host

Craft Urban
Geneva
04.2024 - 07.2025
  • Greeted and seated guests in a welcoming manner.
  • Assisted servers by communicating guests' needs promptly.
  • Trained new hosts on best practices and company policies.
  • Took reservations over the phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed reservations using the Resy system.

Bartender

Craft Urban
Geneva
04.2024 - 07.2025
  • Managed inventory levels and ordered supplies to ensure adequate stock.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Provided drink suggestions to customers based on their preferences.

Barista

Cocomero
Champaign
08.2023 - 05.2024
  • Operated cash register and handled customer transactions efficiently.
  • Trained new staff on beverage preparation and customer service techniques.
  • Monitored inventory levels and assisted with stock management tasks.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

Bachelor of Science Degree - Psychology

Western Governors University
Salt Lake City, UT, United States
07-2026

Some College (No Degree) - Psychology

University of Illinois At Urbana-Champaign
Urbana, IL, United States

Skills

  • Cross-Functional
  • Attention to Detail
  • Communication
  • Communication Skills
  • Flexibility
  • Interpersonal Skills
  • Multitasking
  • Organization
  • Organizational Skills
  • People Skills
  • Positive Attitude
  • Problem Solving
  • Team Player
  • Teamwork
  • Time Management
  • Business Operations
  • POS Systems
  • Service
  • Customer Service
  • Wine & Beverage
  • Bartending Skills

Languages

  • English, Fluent
  • Spanish, Fluent

Languages

Spanish
Native/ Bilingual

Timeline

Receptionist

Baber Psychiatric Associates
07.2025 - Current

Server

Craft Urban
04.2024 - 07.2025

Host

Craft Urban
04.2024 - 07.2025

Bartender

Craft Urban
04.2024 - 07.2025

Barista

Cocomero
08.2023 - 05.2024

Bachelor of Science Degree - Psychology

Western Governors University

Some College (No Degree) - Psychology

University of Illinois At Urbana-Champaign