Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryanna Luciano

Vineland,NJ

Summary

Knowledgeable and skilled Inbound Problem Solver equipped to handle receiving issues with high degree of autonomy and excellent decision-making abilities. United States Army Veteran with over 5 years of service overseas and within the U.S

Overview

6
6
years of professional experience
1
1
Certification

Work History

Workplace Violence Specialist

Inspira Health
Mannington, NJ
05.2019 - Current
  • Subject matter expert in deescalation techniques. Responsible for responding to all emergencies codes and duress incidents within the hospital.
  • Provide intervention to high-risk patient populations identified by program management and clinical staff
  • Instruct 8 hour Welle training Deescalation and ALICE active shooter training to thousands of Inspira staff throughout the network.
  • Experienced and knowledgeable in creating trauma-sensitive environments
  • Coordinated special events such as Workplace Violence Awareness Day and Crisis Canine Response Visits
  • Facilitated open communication between nurses, patient care techs, doctors, administrative professionals and directors, ensuring that all security and safety concerns were addressed promptly and effectively.
  • Encouraged all staff members to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

92M Mortuary Affairs Specialist/Drill Instructor

United States Army
Sea Girt, NJ
05.2019 - Current
  • Trained and mentored over 500 new trainees enlisted in the NJARNG.
  • Improved recruit retention rates through focused attention on individual struggles and tailored support strategies.
  • Consistently received positive feedback from both trainees and supervisors on overall teaching effectiveness, leading to additional responsibilities as a mentor for new instructors.
  • ·Created a supportive learning environment by fostering open communication between instructors and trainees.
  • Coordinated with fellow instructors to develop cohesive training programs that aligned with military objectives.
  • Organized logistics for field training exercises, ensuring efficient resource allocation and seamless execution of planned events.
  • Enhanced trainee performance by implementing rigorous physical training and discipline programs.

Consumer Producer Intern

NBC Universal Studios
New York, NY
09.2018 - 01.2019
  • Assisted with day-to-day operations for Better Get Baquero Investigations Show, working efficiently and productively with all team members.
  • Provided Surveillance, investigations, interviews on the behalf of clients seeking information concerning fraud and other claims
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Assisted in events such as the 2018 New York Gubernatorial Election

Education

Bachelor of Arts - Communications Minor in Sociology

Montclair State University
Montclair, NJ
01-2019

Master of Science - Homeland Security Emergency MGMT

Thomas Edison State University
Trenton, NJ

Skills

Conflict Resolution

Military Leadership

Case Management

De-escalation techniques

Community Outreach

Training and Education

Certification

· American Red Cross CPR and First Aid Adult and Pediatric Certified

· Welle Instructor and Advanced Instructor Certified

· ALICE Active Shooter Instructor Certified

· IAHSS Basic and Advanced Certified

· IS 100, IS 200, IS 500, IS 700

· University of South Florida Diversity, Equity and Inclusion in the Workplace Certificate

· New Jersey City University Violence and Prevention Certificate

· IAHSS Workplace Violence Certificate

Timeline

Workplace Violence Specialist

Inspira Health
05.2019 - Current

92M Mortuary Affairs Specialist/Drill Instructor

United States Army
05.2019 - Current

Consumer Producer Intern

NBC Universal Studios
09.2018 - 01.2019

Bachelor of Arts - Communications Minor in Sociology

Montclair State University

Master of Science - Homeland Security Emergency MGMT

Thomas Edison State University

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Bryanna Luciano