Summary
Work History
Education
Skills
Timeline
Generic

Bryanna Seay

Collinsville,VA

Summary

Dynamic professional with a proven track record in customer service and team collaboration, honed across roles at Clarence Steakhouse and other notable companies. Excelled in high-volume dining environments, enhancing customer satisfaction and streamlining operational efficiencies. Skilled in cash handling and food safety, with a commitment to maintaining cleanliness and hospitality service excellence.

Work History

Waitress/ Cashier

Clarence Steakhouse
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Inspected dishes and utensils for cleanliness.

Quality Assurance Analyst

Food Lion
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Spinning Operator

Nilit Inc.
  • Tidied work area to create and maintain safe working environment on floor.
  • Labeled and packed yarn on carts to prepare for shipment.
  • Performed basic maintenance and cleaning processes on spinning machines and related equipment.
  • Inspected machines before each shift and reported problems to supervisor.
  • Removed waste, damaged tubes and imperfect yarn from floor to keep focus on functional products.
  • Notified supervisor of observations regarding working conditions and machine functionality.
  • Produced high-quality yarn according to customer specifications.

Housekeeping

Aramark
  • Ensured cleanliness of public areas by performing regular inspections and coordinating with housekeeping staff.
  • Improved team efficiency by implementing streamlined housekeeping processes and procedures.
  • Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
  • Reduced employee turnover rate with thorough training programs and ongoing support for housekeeping staff.
  • Collaborated with housekeeping staff to ensure timely room turnovers and high-quality cleanliness standards.
  • Maintained a safe work environment through regular housekeeping and adherence to company safety protocols.
  • Maintained a safe and clean living environment for residents through diligent housekeeping tasks.

Education

High School Diploma -

Magna Vista High School
05.2014

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Hospitality service expertise
  • Handling Complaints
  • Service prioritization
  • Food Running
  • Memory retention
  • Food safety understanding
  • Performance Improvement
  • High-volume dining
  • Table Bussing

Timeline

Waitress/ Cashier

Clarence Steakhouse

Quality Assurance Analyst

Food Lion

Spinning Operator

Nilit Inc.

Housekeeping

Aramark

High School Diploma -

Magna Vista High School

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