Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryanna Tran

Spotsylvania,Virginia

Summary

Developed adaptability and customer service skills in fast-paced environments, with focus on providing excellent customer experiences. Ensuring proper Communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement while continuing to learn and grow in the occupation as an individual.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Ashley Furniture Homestore
09.2024 - Current
  • Helped customers complete purchases, finance, and locate items
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered questions about store policies and addressed customer concerns and objections.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Educated guests on quality and necessity of products and provided suggestions personalized to their needs.
  • Use of various computer systems.

Nail Technician

Lotus Nails and Spa
01.2023 - 09.2024
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality services
  • Educated clients on proper use of salon products.
  • Treated, and prepared clients' nails on both hands and feet.
  • Suggested additional services or upgrades based on a clients individual needs or special occasions.
  • Resolved customer complaints or issues professionally and respectfully, maintaining customer satisfaction.

Math Tutor

Riverbend High School
02.2024 - 04.2024
  • Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
  • Implemented creative problem-solving techniques to make complex mathematical concepts more accessible to all learners.
  • Specialized in subjects such as Algebra 1, Algebra 2, and Pre-Calculus
  • Assisted students in developing study skills and strategies.

Athletic Trainer

Joane Cardinal Schubert High School
09.2021 - 01.2022
  • Continued education opportunities to stay current on best practices in sports medicine and athletic training techniques.
  • Promoted health and well-being of student-athletes with implementation of injury prevention procedures
  • Worked with a team to communicate through stressful situations involving injuries
  • Provided assistance and resources to athletes for proper injury prevention and care

Education

High School Diploma -

Riverbend High School
Fredericksburg, VA
05-2024

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Engagement
  • Reliability and punctuality
  • Advanced Mathematics
  • Sports medicine knowledge
  • Certified in CPR/AED
  • Sanitation Procedures

Languages

Vietnamese
Limited Working

Timeline

Retail Sales Associate

Ashley Furniture Homestore
09.2024 - Current

Math Tutor

Riverbend High School
02.2024 - 04.2024

Nail Technician

Lotus Nails and Spa
01.2023 - 09.2024

Athletic Trainer

Joane Cardinal Schubert High School
09.2021 - 01.2022

High School Diploma -

Riverbend High School

Similar Profiles

CREATE PROFILE
Bryanna Tran