Bryanna Vega
Henderson,NV
Summary
Dedicated lead vault teller, experienced in managing cash, processing loans, training staff, and supporting daily branch operations. Demonstrating strong leadership skills and a deep understanding of banking procedures. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions.
Overview
5
5
years of professional experience
Work History
Lead Vault Teller
Moneytree
07.2023 - Current
- Maintaining cash drawer allocation
- Helping customers understand the terms of the loan best suited for them
- Answering basic check cashing and loan questions over phone calls
- Accurately maintaining records of each transaction and insuring that all documentations and paperwork is in place with compliant
- Verified transactions involving cashier's checks, money orders and account transfers
- Supplied tellers with coin and currency
- Maintained accurate records of all transactions and balances within the vault
- Organized cash into bundles according to denomination for easy retrieval when needed
- Processed deposits, withdrawals, transfers, check cashing and payments for customers
- Prepared reports on daily activities including transaction volumes, cash levels
- Stored excess cash securely in the vault after verifying amounts against records
Insurance Agent
USAA
02.2023 - 07.2023
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements
- Researched insurance plans to find good options for clients' needs
- Engaged customers and provided high level of service by carefully explaining details about documents
- Answered incoming calls from customers and properly identifying them before realsing any information
- Replying to emails in a timely manner
Clerical Office Assistant: Accountant
Centennial Toyota Dealership
10.2020 - 02.2023
- Record financial contract by entering account information in database
- Secure financial information by completing database backups
- Bookkeeping
- Prepare all month end dealership accounting reports
- Supervise accounts payables
- Prepared and processed deals for vehicle sales, service contracts, and warranties
- Process payment collections and follow up on outstanding invoices
- Prepare and submit necessary paperwork of financial institutions, manufacturers, and government agencies as needed
- Maintain organized and accurate billing records, both digital and physical
Education
Advanced Diploma - Dual college credit course
Nevada Virtual Academy
Las Vegas, NV05.2020
Skills
- Computer skills
- Proficient in Microsoft Word/ Excel
- Directing calls
- Time management
- Data recording
- Bank deposits
- Employee training
- Payment processing
- Customer service
- Problem solving
- Cash handling
- Transaction verification
- Auditing
- Team leadership
Timeline
Lead Vault Teller
Moneytree
07.2023 - Current
Insurance Agent
USAA
02.2023 - 07.2023
Clerical Office Assistant: Accountant
Centennial Toyota Dealership
10.2020 - 02.2023
Advanced Diploma - Dual college credit course
Nevada Virtual Academy