Bryannna Wilson
Modesto,CA
Summary
Dynamic professional with a background in education and customer service. Known for exceptional problem-solving abilities and team collaboration, driving positive experiences and student success.
Overview
10
10
years of professional experience
Work History
Expanded Learning Educator
Aspire University Charter
Modesto, CA
07.2025 - Current
- Designed engaging lesson plans to enhance student understanding of core subjects.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Assessed student progress through various evaluation methods, adjusting instruction as needed.
- Collaborated with parents and staff to support student development and address concerns.
- Enhanced students'' mathematical abilities through hands-on activities and real-world examples.
- Participated in professional development opportunities to stay current on educational best practices and improve teaching effectiveness.
- Implemented classroom management strategies that maintained a structured yet nurturing environment conducive to learning.
- Organized engaging field trips that reinforced curriculum concepts and broadened student perspectives on various topics.
- Led after-school tutoring sessions aimed at reinforcing academic concepts and helping students achieve their full potential.
- Promoted social-emotional learning by incorporating character education lessons into daily routines and discussions.
- Incorporated project-based learning methods, enhancing critical thinking skills and promoting collaboration among classmates.
- Met with parents to review Individualized Education Plans for at-risk students.
- Taught core subjects of math, science, technology, and history.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Maintained knowledge of school curricula, standards, and policies to correctly prepare students for higher grade levels.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
Front End Cashier
Dick's Sporting Goods
Modesto, CA
04.2024 - 06.2025
- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Maintained cleanliness and organization of the front-end area to enhance customer experience.
- Sold credit cards and company protection plans.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Identified inventory discrepancies during checkout processes, reporting findings promptly.
- Handled returns and exchanges, resolving issues to maintain customer satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
Paraprofessional/After-School Program Leader
Great Valley Academy
Modesto, CA
10.2018 - 01.2021
- Supported classroom instruction by assisting with lesson plans and materials preparation.
- Facilitated small group activities to enhance student engagement and understanding.
- Collaborated with teachers to implement individualized education plans for diverse learners.
- Monitored student progress and behavior, providing feedback to educators for improvement.
- Taught a fine and gross motor skills class to kindergarteners.
Barista
Starbucks
Modesto, CA
05.2018 - 10.2018
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workspace and equipment during shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and other beverage equipment efficiently and safely.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Managed inventory levels of coffee beans, syrups, and supplies effectively.
- Collaborated with team members to ensure smooth operation during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Adapted to fast-paced environment while maintaining quality standards in service delivery.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Associate
Forever 21
Modesto, CA
01.2017 - 12.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing store displays aligned with brand guidelines.
- Processed transactions efficiently, reducing wait times and improving customer satisfaction.
- Collaborated with team members to achieve sales targets and promote seasonal promotions effectively.
Paraprofessional
Magnolia Elementary School
Oakdale, CA
08.2016 - 05.2017
- Supported classroom activities by assisting teachers with lesson preparations and material organization.
- Coordinated special events and activities that promoted community involvement and school spirit.
- Streamlined communication between teachers, parents, and support staff to enhance student outcomes.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Education
Associates - Early Childhood Education
Modesto Junior College
Modesto, CA12-2024
Bachelors - Early Childhood Education
California State University, Stanislaus
Turlock, CA2029
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Lesson planning
- Time management
- Positive reinforcement
- Customer service
- Listening skills
- Multi-tasking strength
- Money handling
- Cash handling
- Cash register operation
Timeline
Expanded Learning Educator
Aspire University Charter
07.2025 - Current
Front End Cashier
Dick's Sporting Goods
04.2024 - 06.2025
Paraprofessional/After-School Program Leader
Great Valley Academy
10.2018 - 01.2021
Barista
Starbucks
05.2018 - 10.2018
Sales Associate
Forever 21
01.2017 - 12.2017
Paraprofessional
Magnolia Elementary School
08.2016 - 05.2017
Bachelors - Early Childhood Education
California State University, Stanislaus
Associates - Early Childhood Education
Modesto Junior College