A ServiceTechnician that brings expertise in installation, repair and maintenance of complex building systems. Well-versed in regulatory and organizational expectations governing performance and have a resourceful understanding of intricate inspections and process assessments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Barber (Personal Business)
Anointed Hands
02.2016 - Current
Shave/cut 5-10 customers daily using standard and standard and straight razors or clippers
Introduce special hair treatments, scalp massage and styling tools to modernize and streamline services
Design and recommend home hair care regimens and treatments to meet individual customer needs
Clip and shear hair into diverse cuts and fades for varies customers daily
Maintain and update knowledge of industry products and chemical composition structure and properties
Examine hair texture and condition to determine appropriate treatment
Diagnose problems with mechanical and electrical systems with equipment
Maintenace
Gillespie Group
12.2024 - 07.2025
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Service Technician/Supervisor
Morgan Properties Autumn Woods Apartments & Townhomes
09.2021 - 12.2023
Responsible for maintaining grounds and common areas including picking up trash, sweeping sidewalks/driveways, watering trees & shrubs, cleaning offices, hallways, restrooms, lounge areas, stairways & pool area
Repair concrete, molding, masonry, roof, broken glass, tile, carpet, screens, garbage disposal, fixture and fencing when required
Prepare make-ready vacant units as required including trash removal & repairs
Mount, install and maintain all fire extinguisher and smoke detectors
Assist in inspection of property and property needs
Test all lock doors and key sets
Paint interior and exterior of units and building as needed
Attentive and cautious with regards to the overall security of the property, keeping all keys, including master keys, in your watchful possession never to be handed to any unauthorized person including vendors and contractors
Work as a team independently and help others both at the site and other sites and be flexible
Responds to requests for service and assistance
Observes safety and security procedures; Reports potentially unsafe conditions; uses equipment and materials properly
Consistently at work on time and keeps appointments with residents
Left Due To Company Selling
Maintenance Technician
Radisson
11.2017 - 08.2021
Performed performance and safety inspections on equipment and machinery to maintain operational baseline
Diagnosed and repaired mechanical issues according to industry standards
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities
Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures
Installed new systems, replacement parts and components to maintain proper operation
Left Due To Relocation
Assembly Worker
Flexible Staffing
06.2016 - 10.2017
Followed detailed assembly instructions, processes, and procedures.
Completed assigned tasks quickly to decrease production time.
Assembled components with minimal supervision, exceeding expected project milestones.
Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
Notified supervisor of issues with equipment or production.
Collaborated with team members to meet production goals and maintain a safe, clean work environment.
Solved complex assembly challenges through effective problem-solving skills, minimizing downtime due to errors or setbacks.
Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
CNC Machine Operator
Excel Staffing Inc
01.2014 - 06.2016
Manually set up machinery, lathes, and grinders.
Moved finished work to correct staging area for disposition.
Maintained tight tolerances with design specifications.
Properly loaded and unloaded materials in and out of machines.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Learned and followed safety procedures to keep machines operated safely and prevent accidents.
Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
Education
High School Diploma -
Jackson Community College
11.2011
High School Diploma -
Jackson County High School
05.2008
Skills
Outstanding customer service
Strong leader
Customer safety
Quick learner
Outstanding client retention
Product knowledge
Business management
Customer service excellence
Timeline
Maintenace
Gillespie Group
12.2024 - 07.2025
Service Technician/Supervisor
Morgan Properties Autumn Woods Apartments & Townhomes