Bryant Durden

Atlanta

Summary

Dynamic and detail-oriented professional with extensive experience at United States Postal Service. Proven track record in order fulfillment and customer service, consistently exceeding expectations. Skilled in teamwork and time management, with a strong commitment to safety and efficiency. Recognized for enhancing operational performance and training new associates to achieve high standards.

Overview

years of professional experience

Work History

Fulfillment Associate /Warehouse Forklift Operator

United States Postal Service, USPS

2021.11 - 2024.07

Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Collaborated with team members to optimize workflows and improve overall operational performance.
Followed safety protocols to minimize workplace accidents.

Over the Road Truck Driver

Werner Enterprises

2015.09 - 2020.04

Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.

Warehouse Associate

DHL ECommerce

2015.07 - 2017.04

Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Operations Associate /Order Picker

GoPuff

2013.10 - 2017.03

Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Followed shipping and receiving procedures for goods and materials.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Leveraged technology to automate routine tasks, freeing up team members to focus on more strategic initiatives.
Reduced operational costs, negotiating better rates with suppliers.

Education

North Atlanta High School

Atlanta, GA

Skills

Teamwork and collaboration
Willing to learn
Attention to detail
Product packaging
Customer service
Flexible schedule

Friendly and courteous
Detail-oriented
Order picking skills
Time management
Loading and unloading
Order fulfillment

Timeline