Bryant Durden
Atlanta
Summary
Dynamic and detail-oriented professional with extensive experience at United States Postal Service. Proven track record in order fulfillment and customer service, consistently exceeding expectations. Skilled in teamwork and time management, with a strong commitment to safety and efficiency. Recognized for enhancing operational performance and training new associates to achieve high standards.
Overview
11
11
years of professional experience
Work History
Fulfillment Associate /Warehouse Forklift Operator
United States Postal Service, USPS
11.2021 - 07.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Followed safety protocols to minimize workplace accidents.
Over the Road Truck Driver
Werner Enterprises
09.2015 - 04.2020
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
- Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
- Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
- Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
Warehouse Associate
DHL ECommerce
07.2015 - 04.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Operations Associate /Order Picker
GoPuff
10.2013 - 03.2017
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Leveraged technology to automate routine tasks, freeing up team members to focus on more strategic initiatives.
- Reduced operational costs, negotiating better rates with suppliers.
Education
North Atlanta High School
Atlanta, GASkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Customer service
- Flexible schedule
- Friendly and courteous
- Detail-oriented
- Order picking skills
- Time management
- Loading and unloading
- Order fulfillment
Timeline
Fulfillment Associate /Warehouse Forklift Operator
United States Postal Service, USPS
11.2021 - 07.2024
Over the Road Truck Driver
Werner Enterprises
09.2015 - 04.2020
Warehouse Associate
DHL ECommerce
07.2015 - 04.2017
Operations Associate /Order Picker
GoPuff
10.2013 - 03.2017
North Atlanta High School
Similar Profiles
Lacey ReedLacey Reed
City Mail Carrier at United States Postal Service, USPSCity Mail Carrier at United States Postal Service, USPS
Sophia HunteSophia Hunte
Customer Service Sales Clerk at United States Postal Service, USPSCustomer Service Sales Clerk at United States Postal Service, USPS
Erica DarbyErica Darby
Supervisor at United States Postal Service, USPSSupervisor at United States Postal Service, USPS
John WolfordJohn Wolford
City Carrier at United States Postal Service, USPSCity Carrier at United States Postal Service, USPS
Ashley BrennanAshley Brennan
Student Esthetician at Lotus Skin InstituteStudent Esthetician at Lotus Skin Institute