Bryant Franklin
Chicago,IL
Summary
Dedicated security professional with extensive experience at Albertsons, excelling in loss prevention and incident response. Proven ability to enhance safety through vigilant surveillance and effective communication. Skilled in CCTV operation and de-escalation techniques, fostering a secure environment while delivering exceptional customer service. Committed to maintaining compliance and reducing incidents.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Building Security Officer
At Your Service Staffing
Chicago, IL
02.2026 - Current
- Monitored premises to deter unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify potential security risks and hazards.
- Implemented access control measures, verifying credentials for all personnel entering facilities.
- Prevented unauthorized access to sensitive areas through vigilant monitoring of badge usage and visitor logs.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
Loss Prevention Specialist
Albertsons
Chicago, IL
08.2023 - Current
- Monitored premises to ensure safety and security of guests and staff
- Responded promptly to incidents, coordinating with law enforcement when necessary
- Maintained accurate logs of daily activities and incidents for reporting purposes
- Provided exceptional customer service while enforcing facility policies
- Assisted in training new staff on security protocols and emergency procedures
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Provided excellent customer service to building occupants, addressing concerns and resolving issues promptly.
- Improved response times to emergencies by creating effective communication channels with local law enforcement agencies.
- Reduced incidents of theft and vandalism by maintaining a visible presence in high-risk areas.
- Ensured compliance with all relevant safety regulations by regularly inspecting fire alarm systems and emergency exits.
- Monitored CCTV cameras and alarm systems for security breaches.
Driver
Big Dawg Transport
Chicago, IL
04.2020 - 08.2023
- Coordinated daily driver schedules to optimize route efficiency and minimize delays.
- Monitored compliance with safety regulations and company policies for all drivers.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
Driver
Louis Glunz Beer
Skokie, IL
12.2018 - 04.2020
- Conducted pre-trip inspections ensuring vehicle safety and compliance.
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded products accurately to minimize damage during transit.
- Implemented improved route planning strategies to enhance delivery efficiency.
- Monitored vehicle performance, reporting maintenance needs promptly for upkeep.
Courtesy Shuttle Driver
Continental Air Express
Chicago, IL
09.2016 - 01.2018
- Conducted routine vehicle inspections to maintain safety standards and operational efficiency.
- Ensured safe and timely transportation for passengers between airport terminals and designated locations.
- Assisted passengers with luggage, providing exceptional customer service during transit.
- Adapted to changing schedules and passenger needs, demonstrating flexibility in service delivery.
- Maintained accurate records of daily trips, ensuring compliance with company policies and regulations.
- Addressed passenger inquiries and concerns promptly, enhancing overall satisfaction with services provided.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional knowledge.
- Developed strong working relationships with key personnel at hotels served by the shuttle service resulting in smoother coordination and more satisfied guests.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
Security Officer
Law Dawgs Security
Chicago, IL
09.2015 - 09.2016
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Collaborated with law enforcement during emergencies to maintain public safety standards.
- Patrolled and monitored premises in company vehicle and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
First Helper
Terrace Paper Company
Cicero, IL
12.2010 - 03.2015
- Assisted lead operators in maintaining equipment and troubleshooting issues.
- Operated machinery to support production processes efficiently.
- Monitored production line for quality control and safety compliance.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on operational procedures and equipment handling.
- Conducted regular maintenance checks to ensure optimal machine performance.
Education
High School Diploma - General Studies
Midwest Technical Institute
IL10.2005
Skills
Patrol operations
CCTV operation
Physical fitness
Surveillance monitoring
Incident reporting
De-escalation techniques
Perimeter security
Crime prevention
Alarm response
Incident investigation
Safety training
Surveillance techniques
Loss prevention management
Threat response
Teamwork
Customer service
Honest and dependable
Time management
Computer skills
Organizational skills
Visitor screening
Professionalism
Certification
PERC Card
FOID Card
40 hr armed/unarmed security training
Timeline
Building Security Officer
At Your Service Staffing
02.2026 - Current
Loss Prevention Specialist
Albertsons
08.2023 - Current
Driver
Big Dawg Transport
04.2020 - 08.2023
Driver
Louis Glunz Beer
12.2018 - 04.2020
Courtesy Shuttle Driver
Continental Air Express
09.2016 - 01.2018
Security Officer
Law Dawgs Security
09.2015 - 09.2016
First Helper
Terrace Paper Company
12.2010 - 03.2015
High School Diploma - General Studies
Midwest Technical Institute