NICOLE WALTERS MSN, FNP-C

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.

• Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
• Discussed care plans with patients and explained test results and proper use of medications.
• Evaluated patient histories, complaints and current symptoms.

• Patient-Centered Quality and Safety

Provide clinical oversight for testing services in a unique COVID-19 patient testing environment, including but not limited to onsite employer clinics, mobile tent sites.

Evaluate, make recommendations, co-manage and treat patients' medical needs for safe and high quality treatment

Document all patient care within an electronic health record

Participate in an interdisciplinary team providing care and coordination of our patients with internal and external colleagues including the broader patient centered medical home ensuring the highest level of care is provided for all patients and at all times

Responds to patient care inquiries throughout the day

• Customer Service Excellence

Delivers excellent customer service

Creates a warm and welcoming environment

· Healthcare Environment Management

Manages multiple demands and needs of clinic operations, patients in the waiting room, and incoming phone calls while maintaining focus and high quality care on the patient in the exam room

• Business Acumen

Validates insurance coverage and incorporates knowledge into care plan

practice, and healthcare industry

Provide Covid-19 vaccine injections while maintaining accurate and current patient records.

• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Assisted with staff training to enforce quality, safety and sanitation guidelines.

Provide Covid-19 vaccine injections while maintaining accurate and current patient records. This

program is in partnership with the State of Florida and the state’s effort to provide healthcare/vaccine equity in

primarily minority communities.

Recorded patient medical history, applicable test results

and vitals into medical records.

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Used eClinicalWorks to create detailed patient reports

on patient's condition status and treatments received.

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Strictly adhered to all • HIPAA regulations

• Provide clinical oversight for COVID-19 testing services.

• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices

• Performed hourly rounds to ensure all patients safety
• Observed patient health and side effects from treatments and medications, noting all details in patient chart
• Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
• Utilized specialized equipment to track and monitor patients' vital signs in Telemetry unit
• Administered heart and blood pressure medication to cardiac patients as prescribed by physicians
• Followed all policies and procedures and hospital regulations to ensure compliance and patient safety
• Educated patients and answered questions about health condition, prognosis and treatment
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans

• Educated patients and families on illnesses, medications and treatment plans
• Provided high level of individualized care to adult patients across multiple medical specialties
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
• Provided direct patient care, stabilized patients and determined next course of action
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
• Communicated with healthcare team members to plan, implement and enhance treatment strategies

• Established and enforced rules of behavior to drive social development and maintain positive interactions
• Collaborated with administrators on classroom policies, management strategies, and discipline
• Promoted exploration of building blocks of learning by leading diverse, hands-on activities
• Planned lessons according to district standards to cover all requirements and prepare for standardized tests
• Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
• Boosted individual perseverance and resilience by setting challenging goals and providing realistic support
• Assessed student learning progress and comprehension with routine tests and standardized examinations