Bryant Hardin
Philadelphia,PA
Summary
Dynamic and dedicated Coffee Shop Worker at Dunkin' Brands, skilled in food preparation and order taking. Enhanced customer satisfaction through effective product upselling and adeptly managing concerns. Maintained a pristine environment, ensuring operational efficiency during peak hours while actively monitoring inventory to support seamless service delivery.
Overview
19
19
years of professional experience
Work History
Coffee Shop Worker
Dunkin' Brands
Philadelphia, PA
05.2006 - Current
- Prepared and served beverages, ensuring adherence to quality standards and customer preferences.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Promoted a welcoming atmosphere by keeping workstations and dining areas tidy.
- Assisted in inventory management, restocking supplies to meet daily demand.
- Managed customer concerns skillfully, leading to improved experiences.
- Maintained cleanliness and organization of workstations to ensure efficiency during peak hours.
- Monitored inventory levels, reporting shortages to management to minimize disruption in service availability.
Education
Graduate Certificate - Art
Thomas Edison Highschool
Philadelphia, PA06.1988
Skills
- Food preparation
- Order taking
- Product upselling
- Cleanliness
Timeline
Coffee Shop Worker
Dunkin' Brands
05.2006 - Current
Graduate Certificate - Art
Thomas Edison Highschool