Bryant Limage
Brooklyn,NY
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Sales Associate
Five Below
Brooklyn, NY
04.2024 - Current
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Trainer
Shake Shack
Brooklyn, NY
02.2022 - 03.2024
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Assisted with developing online learning modules for remote learners.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Adapted teaching methods according to the needs of individual learners or groups.
Sales Associate
711 Gas Station
Brooklyn, NY
02.2022 - 06.2022
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Used technology resources to assist customers in locating and selecting items.
Crew Member
McDonald's
Brooklyn, NY
11.2019 - 12.2021
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained safe food handling practices to prevent germ spread.
- Restocked kitchen supplies including food products and utensils.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Sales Associate
Rite Aid
Long Island City, New York
07.2020 - 05.2021
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Associate of Arts - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Promotional support
- Retail loss prevention
- Upselling
- Positive and professional
- Multi-tasking strength
- Prospecting and telemarketing
- Money handling
- Food rotation
Timeline
Sales Associate
Five Below
04.2024 - Current
Trainer
Shake Shack
02.2022 - 03.2024
Sales Associate
711 Gas Station
02.2022 - 06.2022
Sales Associate
Rite Aid
07.2020 - 05.2021
Crew Member
McDonald's
11.2019 - 12.2021
Associate of Arts - Business Administration And Management
Southern New Hampshire University