Bryant Najera
Summary
With 7+ years in the automotive industry, adept at leveraging product knowledge and customer service skills to enhance order processing and drive business growth. Proficient in strategic planning and inventory control, ensuring seamless operations and customer satisfaction. Committed to advancing industry standards through innovative solutions and technical proficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Ship/Recivg Assoc-Retail Logistics
Porsche Irvine
Irvine, CA
09.2025 - Current
- Assisted in counting, weighing, and measuring items for incoming and outgoing shipments. Verified shipment details against invoices and orders. Supported record-keeping processes to ensure accuracy.
- Evaluated and selected optimal shipping methods based on comprehensive knowledge of procedures, routes, and rates.
- Maintained accurate records of incoming and outgoing shipments. Assisted in tracking delivery truck maintenance schedules. Supported documentation of returned parts for inventory management.
- Assisted in unpacking and inspecting incoming shipments. Identified and rejected damaged items. Recorded shortages and communicated with shippers to resolve issues.
- Oversaw compliance of outgoing shipments with established specifications.
- Oversaw inventory management of shipping materials and supplies.
Parts Consultant
Lithia & Driveway
Costa Mesa, CA
11.2023 - 04.2025
- Guide customers in parts selection, boosting sales by 12% and ensuring inventory accuracy.
- Collaborate with team to streamline orders, reducing delays and enhancing service quality.
- Resolve customer issues promptly, increasing satisfaction and fostering repeat business.
- Use technical expertise to assist in diagnostics, aiding efficient and accurate repairs.
- Maintain detailed records, supporting effective inventory management and cost control.
Parts Specialist
Premier Automotive
Buena Park, CA
12.2022 - 11.2023
- Oversee inventory for timely parts availability, boosting service efficiency and customer satisfaction.
- Collaborate with suppliers to cut costs, achieving measurable savings and enhancing profitability.
- Resolve customer issues quickly, improving satisfaction and retention rates.
- Analyze stock trends for optimized ordering, leading to improved inventory turnover rates.
- Build strong supplier relationships for reliable parts delivery, enhancing operational reliability.
Wholesale Parts Manager
McPeek's Chrysler Dodge Jeep & Ram
Anaheim, CA
08.2021 - 12.2022
- Led wholesale parts team, boosting sales by 17% through strategic inventory management.
- Streamlined ordering processes, reducing delivery times and enhancing customer satisfaction.
- Trained and mentored staff, fostering a collaborative environment and improving team performance.
- Analyzed market trends to adjust pricing strategies, resulting in increased competitiveness.
- Resolved supply chain issues promptly, ensuring consistent parts availability and minimizing downtime.
Education
Associate of Science - Financial Accounting
Orange Coast College
Costa Mesa, CA05.2021
Associate of Science - Business Administration
Orange Coast College
Costa Mesa, CA12.2020
Skills
Inventory Control
Data Entry
Customer Service
Sales
Order Processing
Product Knowledge
Technical Proficiency
Strategic Planning
Microsoft Office
Certification
- Performance Institute Certified Professional Program
- Stellantis – 2022 - 2024
LANGUAGES
English - Native
Spanish - Native
Timeline
Parts Ship/Recivg Assoc-Retail Logistics
Porsche Irvine
09.2025 - Current
Parts Consultant
Lithia & Driveway
11.2023 - 04.2025
Parts Specialist
Premier Automotive
12.2022 - 11.2023
Wholesale Parts Manager
McPeek's Chrysler Dodge Jeep & Ram
08.2021 - 12.2022
Associate of Science - Financial Accounting
Orange Coast College
Associate of Science - Business Administration
Orange Coast College