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Self-motivated and reliable professional with a strong work ethic and a proven ability to thrive in challenging situations. A mature team player who adapts seamlessly to diverse environments while demonstrating initiative in independent work. Maintains composure under pressure and consistently meets strict deadlines. Authorized to work in the US for any employer, committed to excellence and collaboration in every endeavor.

Experienced and driven safety, security, and sales professional with a strong track record across emergency response, operational safety, and customer engagement roles. Brings over a decade of experience in high-risk environments such as mining, immigration detention centres, and security operations, combined with proven success in retail and direct sales. Skilled in managing critical incidents, ensuring WHS and security compliance, and delivering outstanding client service in high-pressure, fast-paced settings. Equally confident in sales-focused roles, with hands-on expertise in in-person and phone-based sales, consistently meeting and exceeding KPIs. Adept at managing customer relationships, negotiating effectively, and leveraging networking skills to expand client bases. Recognised for exceptional communication, presentation, and interpersonal skills. Results-oriented with a strong work ethic, self-motivation, and a commitment to continuous personal and professional development. Holds a current HR Australian driver’s licence and is open to travel across VIC and interstate. Comfortable working independently or in team-based environments,


  A collaborative manager with excellent staff leadership, mentoring, and team-building skills with a demonstrated ability to successfully manage complex situations within a demanding/high-profile work environment.
  Highly experienced in developing, creating, writing, moderating and validating assessment tasks for various programs and curricula, ensuring personalisation and contextualisation of learning delivery.
  Skilled in developing and implementing new teaching and learning strategies, teaching methods and learner management systems, including innovative approaches to program delivery, digital program delivery and online management systems delivery.
  Extensive experience in management of language education programs and related quality assurance and compliance, implementing a variety of government programs, including those that must comply with corporate, state and/or federal agency guidelines and government service provider instructions.


I am a dedicated driven based Customer Service Insurance Agent with 2+ years of experience in the Insurance Industry, adept at managing complex client interactions while providing expertise and guidance on auto and home policies. Proven ability to handle 30-60 calls daily while maintaining a positive and empathetic attitude. I currently hold Personal Lines license and now newly Licensed in Health and Accident!! I exude strong skills in CRM software, and other platforms. I have the ability to multitask and simultaneously connect with customers as well as team members to achieve company goals. In addition to that I am committed to delivering top-quality service and maintaining company/customer values.

Bryant Nykiel

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Pilot/Captain

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Bachelor of Science - Aviation Sciences

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