Bryant Saez
Orlando,FL
Summary
Adaptable and results-driven operations professional with extensive experience in fleet operations, team leadership, and logistics management. Proven track record of improving operational efficiency, reducing downtime, and fostering strong vendor and customer relationships. Skilled in supervising cross-functional teams, managing inventory and budgets, and ensuring compliance with safety and maintenance standards. Known for reliability, problem-solving, and outstanding customer service.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
Ryder Truck Rental
Orlando, FL
10.2022 - Current
- Lead a team of 8 technicians, assigning tasks based on skillsets and performance.
- Collaborated with major clients (Southern Wine, Coremark, United Rentals, etc.) to ensure fleet efficiency.
- Spearheaded daily meetings to drive safety, compliance, and productivity.
- Reduced vehicle downtime and increased uptime through proactive strategy implementation.
- Resolved customer issues, maintained satisfaction, and enforced high service standards.
- Managed technician payroll and shop documentation accurately and on time.
Parts Coordinator
Ryder
Miami, FL
02.2021 - 09.2022
- Oversaw $150K+ in inventory for parts and tires for Freightliners, Internationals, Isuzus, Thermo King & Sunbelt Carriers.
- Built and maintained strong vendor relationships (Freightliner, Cummins, Great Dane, etc.).
- Handled all invoice processing for parts and facilities maintenance.
- Maintained Ryder standards for expense control, parts compliance, and PO management.
Customer Service Coordinator
Ryder
Miami, FL
12.2018 - 02.2021
- Served as the main point of contact for 30+ clients, including CVS, Matheson TriGas, and El Latino.
- Communicated regular updates on vehicle status, scheduled maintenance, and emergency repairs.
- Supported shop supervisor and assigned work to 16 technicians based on job complexity and expertise.
- Ensured high levels of fleet availability and customer satisfaction.
Service Employee
Ryder
Miami, FL
03.2018 - 12.2018
- Performed vehicle fueling, safety inspections, and cleanliness for customer vehicles.
- Maintained cleanliness and organization of the shop environment.
- Conducted yard checks and ensured vehicle readiness for leasing and rentals.
Afterschool Counselor
YMCA
Miami, FL
01.2017 - 01.2018
- Supervised a group of 10 children (ages 8-9), assisting with homework and promoting positive behavior.
- Coached youth sports (basketball and flag football), instilling teamwork and discipline.
- Created a safe, nurturing environment aligned with YMCA core values.
Education
GED -
Miami Dade College
Miami, FLRyders Future Leaders Program -
04.2025
Skills
- Fleet & Shop Operations
- Vendor & Client Relations
- Budgeting & Cost Control
- Safety & Compliance
- Inventory Management
- Workflow Optimization
Timeline
Operations Supervisor
Ryder Truck Rental
10.2022 - Current
Parts Coordinator
Ryder
02.2021 - 09.2022
Customer Service Coordinator
Ryder
12.2018 - 02.2021
Service Employee
Ryder
03.2018 - 12.2018
Afterschool Counselor
YMCA
01.2017 - 01.2018
GED -
Miami Dade College