- Gym Workouts
- Avid Reader
- Enjoy participating in meditation for overall physical and mental well-being
- Outdoor Recreation
- Animal Care
- Drawing and Painting
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Cooking
- Personal Development and Self-Improvement
Bryant Stimac
Bonner Springs
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
01.2023 - Current
- Completed on-time deliveries by choosing the best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded the truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral and written instructions, and used GPS technology to make deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customers' doorsteps and business offices.
- Managed customer inquiries and complaints politely and professionally.
- Communicate with dispatchers to stay informed of changes to routes and delivery schedules.
- Drove a truck in urban and rural areas to expertly make a high volume of deliveries.
- Assist in training new drivers on operational procedures and company policies
Picker
McClane
06.2022 - 12.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Sorted and organized items in designated areas for easy access.
- Scanned and verified UPC codes for all products to aid in identification.
- Followed safety protocols and procedures to minimize workplace accidents.
- Worked fast to meet assigned daily picking quotas.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Transported merchandise pallets to move in warehouse.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Prepared and checked outbound shipments for accuracy.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Supervised and trained new staff in performing census.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Porter
Rob Sight Ford
03.2021 - 04.2022
- Communicate with coworkers and managers about the completion of assigned duties.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Checking in vehicles and moving vehicles around the lot and body shop in preparation for service.
- Continued communication with colleagues and customers about the needs and expectations of vehicle service.
Customer Service Associate
Walmart
06.2020 - 11.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered prompt service to prioritize customer needs.
- Trained staff on operating procedures and company services.
Camp Leader
Camp Naish
05.2016 - 08.2016
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided, and assisted students during crafts, art projects, games, and other activities to provide developmental stimulation.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
- Recorded attendance and contacted parents regarding absent campers.
- Cultivated cordial relationships with campers' parents or guardians.
- Opened and closed facilities and secured the building at the end of the program by locking doors and turning off lights.
Education
No Degree - Finance
Ottawa University
Ottawa, KS05-2028
Skills
- Effective time management
- Valid Driver's license
- Multitasking and organization
- Strong focus on accuracy
- GPS and route planning
- Strategic issue resolution
- Punctual and reliable
- Effective communication
- Client relationship management
- Effective team collaboration
- Customer interaction
- Service excellence
Interests
Timeline
Delivery Driver
Amazon
01.2023 - Current
Picker
McClane
06.2022 - 12.2022
Porter
Rob Sight Ford
03.2021 - 04.2022
Customer Service Associate
Walmart
06.2020 - 11.2020
Camp Leader
Camp Naish
05.2016 - 08.2016
No Degree - Finance
Ottawa University