Bryant Tepale
Lodi
Summary
Reliable and detail-oriented professional with experience in customer service and fast-paced warehouse environments. Skilled in handling returns, maintaining quality standards, and working efficiently under pressure. Strong teamwork, communication, and time management skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Amazon – Fulfillment & Returns Associate
Amazon
11.2024 - Current
- Inspect and process returned items to determine eligibility for resale
- Maintain high productivity rates while ensuring accuracy and quality standards
- Operate pallet jacks and handle physically demanding tasks, including lifting heavy items
- Organize and prepare products to be restocked or redistributed
- Collaborate with team members to maintain workflow efficiency
Recaller
Eastern Dental of Clifton
04.2022 - 02.2024
- Managed high call volumes, scheduling appointments and assisting patients
- Provided professional customer service and resolved issues efficiently
- Maintained accurate scheduling systems and communicated with staff
- Demonstrated strong multitasking and organizational skills
Server
The Venetian
09.2019 - 03.2020
- Delivered excellent customer service in a fast-paced restaurant environment
- Managed multiple tables while maintaining attention to detail
- Built positive guest experiences through communication and attentiveness
Education
High School Diploma -
Lodi High School
Lodi, NJ 09.2016 - 06.2020
Skills
- Customer Service & Guest Experience
- Time Management & Multitasking
- Team Collaboration
- Attention to Detail
- Physical Stamina & Warehouse Equipment (Pallet Jacks)
- Fast-Paced Work Environments
Languages
Spanish, Advanced
Timeline
Amazon – Fulfillment & Returns Associate
Amazon
11.2024 - Current
Recaller
Eastern Dental of Clifton
04.2022 - 02.2024
Server
The Venetian
09.2019 - 03.2020
High School Diploma -
Lodi High School
09.2016 - 06.2020