Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Bryce Armstrong

Golden,CO

Summary

Results-driven Service Manager with expertise in operations management and team leadership. Proficient in logistics coordination and customer service, ensuring efficient workflows and high customer satisfaction.

Overview

6
6
years of professional experience

Work History

Service/Site Manager

Ameritech Windows and Doors
Denver, Colorado
09.2024 - Current
  • Manage daily operations of service department, including intake, scheduling, and completion of customer service requests.
  • Perform hands-on repairs and serve as backup installer for single-window projects when needed.
  • Oversee site logistics: receive and process deliveries of windows/doors, coordinate dumpster services, and maintain a clean, organized warehouse.
  • Ensure efficient workflow by balancing administrative responsibilities with on-site technical work.

Team Leader

Junk Genius
Englewood, Colorado
03.2023 - 07.2024
  • Manage teams and coordinate daily appointment schedules to ensure on-time project completion.
  • Oversee maintenance and upkeep of company vehicles, minimizing downtime and extending fleet lifespan.
  • Lead relief crews to support teams running behind schedule, maintaining customer satisfaction and project timelines.

Installer

Gravinas Window and Door
Englewood, Colorado
02.2020 - 06.2024
  • Began as a helper responsible for site preparation, heavy lifting, and cleanup; quickly promoted to an installer role at age 18.
  • Performed full window installations, including shimming, insulating, and sealing for proper fit and energy efficiency.

Education

High School Diploma -

ThunderRidge Highschool
Highlands Ranch, CO
05-2022

Skills

  • Service management
  • Site logistics
  • Installation techniques
  • Technical troubleshooting
  • Workflow optimization
  • Customer relationship management
  • Project scheduling
  • Inventory management
  • Effective communication
  • Team coordination
  • Problem-solving

Languages

Sign Language
Limited

Affiliations

  • Volunteered 30+ Hours for Arc Donation Center.

Timeline

Service/Site Manager

Ameritech Windows and Doors
09.2024 - Current

Team Leader

Junk Genius
03.2023 - 07.2024

Installer

Gravinas Window and Door
02.2020 - 06.2024

High School Diploma -

ThunderRidge Highschool