Summary
Overview
Work History
Education
Skills
Timeline
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BRYCE CAMPBELL

Kalamazoo,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Shift Manager

Urban Gardens
10.2023 - Current
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Shift Manager

Mint Cannabis Dispensary
05.2023 - 10.2023
  • In charge of daily operations for all FOH staff
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Assisted in inventory management: accepting transports, importing inventory, and compliance
  • Money handling and daily safe counts
  • Team building and community events to increase morale and public awareness.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Assistant General Manager

Cloud Cannabis Dispensary
11.2021 - 01.2023
  • In charge of daily operations for all FOH/BOH staff
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Lead Merchandiser - designed and managed the upkeep of all displays and signage throughout the store
  • Assisted in inventory management: accepting transports, importing inventory, and compliance
  • Managed online orders, delivery orders as well as maintained our in-store flow
  • Money handling and daily safe counts
  • Team building and community events to increase morale and public awareness.

Assistant General Manager

KKind Dispensary
03.2020 - 11.2021
  • In charge of daily operations for all FOH/BOH staff
  • Scheduling Manager for 16 staff members
  • Lead Merchandiser - designed and managed the upkeep of all displays and signage throughout the store
  • Money handling and daily safe counts
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Education

Bachelors of Liberal Arts & Sciences - Psychology

Butler University
Indianapolis, IN
05.2014

Skills

  • Sales and Marketing
  • Customer and Personal Services
  • Staff Development
  • Schedule Management
  • Dependability and Attendance
  • Conflict Resolution
  • Accurate Money Handling
  • Cash Handling
  • Hiring and Recruiting

Timeline

Shift Manager

Urban Gardens
10.2023 - Current

Shift Manager

Mint Cannabis Dispensary
05.2023 - 10.2023

Assistant General Manager

Cloud Cannabis Dispensary
11.2021 - 01.2023

Assistant General Manager

KKind Dispensary
03.2020 - 11.2021

Bachelors of Liberal Arts & Sciences - Psychology

Butler University

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BRYCE CAMPBELL