Bryce Crawford
Tulsa,OK
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills at First National Bank of Broken Arrow. Proven ability to manage high-volume transactions while ensuring compliance with banking regulations. Adept at conflict resolution and fostering team development, consistently enhancing customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Teller
First National Bank Of Broken Arrow
11.2025 - Current
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cash drawer accuracy through diligent tracking of transactions and balancing procedures.
- Assisted in promoting bank products and services to enhance customer engagement and satisfaction.
- Supported training initiatives for new tellers, fostering knowledge sharing and team development.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Monitored and reported suspicious activity in line with bank security policies.
Front of House Employee
Planet Fitness
04.2023 - Current
- Greeted and assisted members to ensure positive experiences and foster community engagement.
- Maintained cleanliness and organization of facility to uphold high standards of hygiene.
- Provided information on gym equipment, programs, and membership options to facilitate member understanding.
- Processed member check-ins efficiently using POS system to enhance operational flow.
- Resolved member concerns promptly, demonstrating strong customer service skills and conflict resolution abilities.
- Assisted in organizing promotional events to drive membership sales and enhance community involvement.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Landscape Worker
Green By Design
01.2024 - 01.2025
- Operated hand and power tools for landscape installation and maintenance.
- Ensured compliance with safety regulations during all landscaping activities.
- Collaborated with team members to complete projects efficiently and effectively.
Retail Sales Associate
Krispy Kreme
01.2016 - 08.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems for efficient transaction processing.
- Maintained cleanliness and organization of workspace and display areas.
- Stocked merchandise and ensured inventory levels met demand.
- Utilized effective communication skills to resolve customer issues promptly.
- Participated in training new associates on operational procedures and customer service standards.
Lawn Maintenance Laborer
Self Employed Web
01.2014 - 01.2016
Education
Management Information Systems
Northeastern State University
Tahlequah, OKHigh School Diploma -
Union Highschool
Tulsa, OK07-2020
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Patience and empathy
- Stress tolerance
- Compliance, banking laws, and regulations
- Conflict resolution techniques
- Regulatory compliance
- Financial software
- Rapid data entry skills
Timeline
Teller
First National Bank Of Broken Arrow
11.2025 - Current
Landscape Worker
Green By Design
01.2024 - 01.2025
Front of House Employee
Planet Fitness
04.2023 - Current
Retail Sales Associate
Krispy Kreme
01.2016 - 08.2020
Lawn Maintenance Laborer
Self Employed Web
01.2014 - 01.2016
Management Information Systems
Northeastern State University
High School Diploma -
Union Highschool