Bryce Cruzen
Florissant,MO
Summary
Motivated Team Member committed to contributing to the growth and success of the organization while further developing personal and professional skills. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Team Member
Chic-Fil-A
Warren, OH
11.2021 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Demonstrated commitment to ongoing professional development by actively participating in industry seminars, workshops, and conferences to stay current with market trends and best practices.
- Educated staff on organizational mission and goals to help employees achieve success.
Stocker
Lowe's
Warren, OH
08.2020 - 11.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays..
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked shelves to match planogram images and instructions.
Electronics Team Member
Walmart
Warren, OH
09.2019 - 08.2020
- Managed time effectively during busy periods, prioritizing tasks according to urgency levels without sacrificing quality of service.
- Participated in regular team meetings, sharing insights and offering suggestions for improvements within the electronics department.
- Stayed up-to-date on industry trends through continuous learning opportunities such as workshops or online resources.
- Provided valuable feedback to management regarding potential improvements for the electronics department''s operations.
- Developed strong relationships with customers, leading to repeat business and personal referrals.
- Maintained a clean and organized work environment, ensuring optimal functionality of all electronic displays.
- Gained expertise in various electronics products, enabling thorough guidance for customer purchases.
- Improved customer satisfaction by providing efficient and knowledgeable with electronics products.
- Supported loss prevention efforts by closely monitoring high-value items and reporting suspicious activity when necessary.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Contributed to a positive work culture, supporting fellow team members through collaboration on tasks as needed.
- Offered personalized recommendations based on customers'' needs, resulting in increased customer satisfaction and sales revenue growth.
- Conducted price adjustments in accordance with company policies, ensuring accuracy at the point of sale for customers'' transactions.
Education
High School Diploma -
Hazelwood West High School
Hazelwood, MO06.2019
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
- Leadership Qualities
- Workplace Safety
- Organizing Work Stations
- Product Knowledge
- Training and mentoring
- Order Preparation
- Area and Facility Cleaning
- Continuous Development
- Equipment Operation
Timeline
Team Member
Chic-Fil-A
11.2021 - 05.2024
Stocker
Lowe's
08.2020 - 11.2021
Electronics Team Member
Walmart
09.2019 - 08.2020
High School Diploma -
Hazelwood West High School