Summary
Overview
Work History
Education
Skills
Timeline
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Bryce Derby

Port Richey

Summary


Experienced with delivering excellent customer service and handling front-end tasks efficiently. Utilizes strong communication and problem-solving skills to address customer inquiries and ensure smooth operations. Track record of working collaboratively with team members to meet and exceed service expectations.

Overview

7
7
years of professional experience

Work History

Front Service Clerk

Publix
07.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

SHOPPER/DELIVERY

Instacart
10.2018 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Education

Bachelor of Arts - Human Services

Beacon College
Leesburg, FL
05.2018

Skills

  • Customer service
  • Cash handling
  • POS systems
  • Product restocking
  • Microsoft Office
  • Display Assembly

Timeline

Front Service Clerk

Publix
07.2022 - Current

SHOPPER/DELIVERY

Instacart
10.2018 - Current

Bachelor of Arts - Human Services

Beacon College

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Bryce Derby