Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryce Ernest

Las Vegas

Summary

Results-driven professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Club Pilates
07.2024 - Current
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Analyzed financial data and prepared reports for senior management.

Store Manager

The Cookie Plug
03.2023 - 08.2024
  • Ensured compliance with safety regulations and company policies.
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Server

Yard House
09.2022 - 08.2023
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Coordinated food and beverage orders with kitchen staff for timely delivery.
  • Trained new team members on service standards and menu knowledge.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Customer Service Representative

Target
06.2020 - 09.2021
  • Resolved customer disputes in a professional manner while maintaining positive relationships.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • De-escalated customer concerns, maintaining calm, friendly demeanor.

Education

Criminal Justice

University of Nevada, Reno
Reno

Esthetics

Paul Mitchell The School
Las Vegas, NV
04-2024

Skills

  • Staff management/development
  • Inventory control
  • Operations management
  • Customer relationship management
  • Sales techniques
  • Food safety and sanitation
  • Teamwork and collaboration

Certification

TAM Card

Alcohol Awareness Certification

Timeline

Assistant General Manager

Club Pilates
07.2024 - Current

Store Manager

The Cookie Plug
03.2023 - 08.2024

Server

Yard House
09.2022 - 08.2023

Customer Service Representative

Target
06.2020 - 09.2021

Criminal Justice

University of Nevada, Reno

Esthetics

Paul Mitchell The School

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