Summary
Overview
Work History
Education
Skills
Professional Organization Positions
Languages
Timeline
Generic

Bryce Francis

314 Sandlewood Ln Euless

Summary

Library professional with 10 years of experience in the field, prepared for this role with comprehensive knowledge in library values and experience with the community of Plano. Proven ability to foster collaborative team environments while achieving impactful results.

Overview

10
10
years of professional experience

Work History

Librarian Supervisor

Plano Public Library
01.2020 - Current
  • Supervised a team of 8 staff to ensure delivery of quality programming that reflects the needs of the community and responsive customer service
  • Delivered presentations, including a PLA webinar on Virtual Programming and a TLA presentation on Technology Lifecycles
  • Oversaw implementation of learning management platform for all staff
  • Developed new pathways for Teen Street Team volunteers to contribute to library services like Outreach
  • Participated in library hiring committee
  • Resolved patron concerns or complaints in a timely manner with an emphasis on preserving relationships
  • Led system-wide training development team on laws, policies, and procedures

Programming/Outreach Librarian

Hurst Public Library
11.2018 - 01.2020
  • Planned and implemented library programs and activities, working often with other city departments and community organizations
  • Maintained publicity and marketing for the library and administered library social media content
  • Wrote and applied for library grants
  • Assisted in collection development and provided reference and information assistance to public, including technology and computer assistance
  • Issued work guidance to library assistants, library aides, and volunteers

Literacy Coordinator

Dallas Public Library
10.2015 - 11.2018
  • Managed GED Testing Center at Central Library
  • Supervised Testing Center Library Associate and created schedules for staffing GED Testing Center
  • Facilitated GED Scholarship Program provided through Atmos Energy Grant
  • Assisted with coordinating English Language Learning classes at 23 library branch locations and GED preparation classes at 8 library branch locations
  • Authored blog posts for library website

Education

MS - Library Science

University of North Texas
05.2019

BA - Romance Languages and Literature

New York University
05.2011

Skills

  • Conflict resolution, deescalation, and active listening
  • Training, coaching, and mentoring staff
  • Excellent problem-solving and communication skills

Professional Organization Positions

TLA Bylaws and Resolutions Committee Member

TLA QART Councilor 

Languages

Fluent in French and Italian; Basic Spanish

Timeline

Librarian Supervisor

Plano Public Library
01.2020 - Current

Programming/Outreach Librarian

Hurst Public Library
11.2018 - 01.2020

Literacy Coordinator

Dallas Public Library
10.2015 - 11.2018

BA - Romance Languages and Literature

New York University

MS - Library Science

University of North Texas

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