Bryce Hilburn
Myrtle Beach,SC
Summary
Dynamic leader and team player with proven expertise in training and performance improvement at Starbucks. Excelled in health and safety compliance and coffee expertise, enhancing company reputation through high cleanliness standards. Skilled in POS system operation, demonstrated by boosting team efficiency and guest satisfaction at Brittain Resorts. Achieved notable success in leadership and operational excellence, fostering a results-driven environment.
Overview
3
3
years of professional experience
Work History
Barista (Trainer)
Starbucks
03.2023 - 07.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Bellman
Brittain Resorts
06.2021 - 07.2022
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Education
High School Diploma -
Connections Academy
South Carolina05.2025
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Coffee expertise
- Order Taking
- POS System Operation
- Training Materials
- Team Player
- Cash Handling
- Performance Improvement
Timeline
Barista (Trainer)
Starbucks
03.2023 - 07.2024
Bellman
Brittain Resorts
06.2021 - 07.2022
High School Diploma -
Connections Academy
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